Double Room
Sleeps 2 · 16 m² · Double bed
- Air conditioning
- Private bathroom
- Shower
- Hair dryer
- Toilet
B&B Hotel Berlin City-Ost
★★★ Frankfurter Allee 57-59, Berlin, DE
8 guest rating· 3003 reviews
About this hotel
Modern Accommodations with Free Wi-Fi
The B&B Hotel Berlin City-Ost in Friedrichshain boasts modern, air-conditioned rooms with satellite LCD TV and complimentary wired internet. Stay connected with free Wi-Fi throughout the hotel.
Convenient Location and Transport Links
Located at Samariterstraße Underground Station, this hotel offers excellent transport connections, making it easy to explore Berlin. The famous East Side Gallery and Alexanderplatz square are easily accessible from the hotel.
Delicious Breakfast and 24-Hour Lounge
Start your day right with a tasty breakfast buffet served in the spacious dining area. Additionally, unwind at any time in the 24-hour lounge and bar. Book your stay at B&B Hotel Berlin City-Ost for a comfortable and convenient experience.
Rooms & rates
Single Room
Sleeps 1 · 16 m² · Twin bed
- Air conditioning
- Private bathroom
- Shower
- Hair dryer
- Toilet
Premium Room
Sleeps 2 · 19 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
- Hair dryer
Premium Double Room
Sleeps 2 · King bed
- Desk
- Free WiFi
- Shower
- Safety deposit box
- TV
Double Room with french Bed
Sleeps 2 · Queen Bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Safety deposit box
Twin Room
Sleeps 2 · 16 m² · 2× Twin bed
- Air conditioning
- Private bathroom
- Shower
- Hair dryer
- Toilet
Amenities
- Free WiFi
- Private parking
- Breakfast takeaway containers
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Tour desk
- Non-smoking rooms
- Non-smoking throughout
- Allergy-free room
- Cashless payment available
- CCTV in common areas
Show all 43 amenities
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Designated smoking area
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Key card access
- Kid-friendly buffet
- Laundry washed per local authority guidelines
- Lift / Elevator
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared lounge/TV area
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Wine/champagne
Location
Frankfurter Allee 57-59, Berlin, DE
What guests say83003 reviews
+ Good location+ Friendly service− Cleanliness issues− Poor room conditions
Cleanliness6.7
Service9.2
Location9.2
Room Quality7.7
Amenities7.7
Value for Money8.2
Disappointing experience: no heating, poor customer service and excessive luggage storage fees.
1.0Location, cleaning staff.
− Our experience at B&B HOTEL Berlin City-Ost was extremely disappointing, particularly given the standards one would expect from an established hotel chain. 1. No heating during cold and rainy weather When we arrived, the weather in Berlin was cold and rainy, but the heating was not working anywhere in the hotel. When we raised the issue with reception, we were told that the hotel was still operating in “summer mode” and that the heating would be switched to “winter mode” at some point during the month. No specific date or immediate solution was offered. We were therefore left in a cold room after spending the day outside in unpleasant weather. We find it unacceptable that a hotel can leave its heating switched off during cold autumn weather and offer guests no alternative. 2. Excessive charges for luggage storage and early check-in Another major disappointment was the hotel’s policy regarding luggage. If you arrive before 3 p.m., the hotel charges €15 for early check-in, even if your room is already ready. Otherwise, you are directed to self-service lockers, which cost €2 per hour per locker. The same problem arises after check-out, as luggage storage is not offered free of charge at reception. After trying to negotiate because we did not want to pay these additional charges simply to leave our luggage for a few hours, the staff eventually agreed to keep our bags at reception, but still charged us for this service. This situation was particularly frustrating because the staff’s response suggested that the procedures were not clearly established or consistently applied. We find it astonishing that a hotel belonging to a chain such as B&B charges guests to store their luggage for a few hours. We have stayed in many hotels and have never encountered this kind of policy. 3. Booking.com provided no assistance during our stay We contacted Booking.com to report the heating problem and request a solution, such as alternative accommodation or a refund.
Wir kommen gern wieder
8.0Es war sauber, zentral gelegen, hinten raus auch sehr ruhig
I loved it ...
10.0Clean polite silent, no keys
− I liked everythimg
Good to know
When booking more than 4 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.