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Hotels of Earth

Serhs Natal Grand Hotel & Resort

★★★★★ Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002, Natal, BR

8.8 guest rating· 158 reviews

The five stars

Serhs Natal Grand Hotel & Resort holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Terrace and Sauna.

Guests score it 8.8/10 across 158 reviews.

About this hotel

Discover a luxurious escape at Serhs Natal Grand Hotel & Resort, where relaxation and adventure meet in perfect harmony.

Spa Indulgence

Pamper yourself at our full-service spa, offering a variety of massages, body treatments, and rejuvenating facials, ensuring your stay is as revitalizing as it is relaxing.

Endless Activities

Enjoy our three enticing outdoor swimming pools, a thrilling waterslide, and a well-equipped health club that promises fun and fitness for all ages.

Culinary Delights

Savour a diverse culinary experience with six exquisite restaurants, 24-hour room service, and a vibrant poolside bar, offering a delectable selection of meals and refreshing beverages.

Elevate your getaway by booking your stay at Serhs Natal Grand Hotel & Resort today!

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Rooms & rates

Junior Suite (Prime Lateral Mar)

Sleeps 4 · King bed, Sofa bed

  • Desk
  • Private bathroom
  • Deep soaking bathtub
  • Free WiFi
  • Minibar

Junior Suite (Prime Frente Mar)

Sleeps 3 · King bed, Sofa bed

  • Desk
  • Private bathroom
  • Deep soaking bathtub
  • Free WiFi
  • Minibar

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

Family Room (Apartamento Família Prime Lateral Mar)

Sleeps 4 · Queen Bed, Double bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

Apartamento Família Prime Frente Mar

Sleeps 4 · Queen Bed, Double bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

Quarto Exclusive Family

Sleeps 4 · Double bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

Premium Suite

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

Quarto Premium Family

Sleeps 4 · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

Deluxe Room (Apartamento Prime Frente Mar)

Sleeps 2 · 26 m² · Twin bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

Deluxe Room (Apartamento Prime Lateral Mar)

Sleeps 2 · 26 m² · King bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Minibar
  • Shower

Amenities

  • Free WiFi
  • Free pool cabanas
  • Pool access ramp on site
  • Pool sun loungers
  • Pool umbrellas
  • Wheelchair-accessible pool
  • Full-service spa
  • Wheelchair-accessible spa
  • Sauna
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
Show all 48 amenities
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • Beach sun loungers
  • Beach towels
  • Free beach cabanas
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Accessible shuttle
  • Arcade/game room
  • Banquet hall
  • Braille or raised signage
  • Computer station
  • Designated smoking area
  • Elevator
  • Front entrance ramp
  • Garden
  • Gift shops or newsstand
  • Health club
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • No accessible shuttle
  • Playground on site
  • Shopping on site
  • Stair-free path to entrance
  • Steam room
  • Terrace
  • Tours/ticket assistance
  • Visual alarms in hallways
  • Volleyball on site
  • Waterslide
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002, Natal, BR

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.8158 reviews

+ Impeccable cleanliness+ Exceptional service+ Great amenitiesFood quality issuesLong check-in times
Cleanliness8.9
Service9.2
Location9.0
Room Quality8.7
Amenities8.9
Value for Money8.4

Ótimo custo benefício

10.0

Absolutamente tudo, nada a reclamar. Tem todas as opções de pacotes (só café, café e janta, pensão completa, all inclusive) o que foi ótimo pois como não bebemos compensava mais o pensão completa. Todos só funcionários extremamente atenciosos e solícitos, muito simpáticos mesmo

De ir embora

Claudia · BR · 2026-07-23

Um quarto q escutava td do outro quarto!! Muito ruim isso

9.0

Das instalações e café da manhã!! Muito bom !!

Não gostei do quarto!! Ele tinha uma porta q dava para outro quarto! A porta era fechada , porém a gente escutava tudo o que se falava no outro quarto! A pessoa me incomodou muito até as 23h30 +- Um absurdo esse tipo de quarto!!

Edna Vanderley · BR · 2026-07-22

Hotels of Earth · questions

Is Serhs Natal Grand Hotel & Resort really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in and contactless check-out are available.

Pets

Pets not allowed

Children and extra beds

No rollaway/extra beds available

Check-in & Check-out

Contactless check-out is available

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available