★★★ 15 West 45th Street, New York, US
8 guest rating· 3517 reviews
Convenient Location: Situated near popular NYC attractions, Citadines Connect Fifth Avenue New York offers easy access to Fifth Avenue shops, Times Square, and more.
Comfortable Accommodation: Cozy guestrooms and free WiFi provide a relaxing stay for guests exploring the city.
Complimentary Amenities: Start your day with a free grab-and-go breakfast and enjoy in-room coffeemakers during your stay.
Book your stay at Citadines Connect Fifth Avenue New York for a perfect blend of comfort and convenience in the heart of Midtown Manhattan.
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Sleeps 2 · 13 m² · Extra-large double bed (Super-king size)
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating. The unit offers 1 bed.
Sleeps 4 · 14 m² · 2× Double bed
Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a safe deposit box, parquet floors, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Sleeps 2 · 13 m² · Extra-large double bed (Super-king size)
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Sleeps 2 · 14 m² · Extra-large double bed (Super-king size)
This room features a flat-screen cable TV and coffee making facilities.
Sleeps 4 · 28 m² · Sofa bed
This 1-bedroom suite includes a flat-screen cable TV and a desk.
15 West 45th Street, New York, US
Hang on we’ll get to you…
2.0When you want to check in you want to check in, you do not want to hang around while one assistant checks in people as if they are on a union go slow. Never z as gain
Great place
10.0It is a great hotel with very friendly staff clean nice and functional rooms.
Elevator was disaster
6.0The frontdesk staff were very polite, helpful and accommodating. The location is really good, with plenty of restaurants and shops nearby, and a Starbucks just across the street. Our room was clean, but the bedsheets were worn out and had holes. Housekeeping was not done automatically every day, so we had to request it each time. Our sheets were not changed for our 6nights stay. The cleaners also often forgot to leave a bathroom floor rug. The elevator situation was a disaster. Only one elevator was working for a 22-floor building, so we usually had to wait 15–30 minutes, with long lines forming in the lobby. Guests and housekeeping staff with their carts were also using the same elevator, which made it even more crowded and inconvenient. Breakfast was disappointing as well. There were no bacon or sausages served, and there was even a time when they ran out of yogurt. Free coffee, tea and hot choco ar the lobby for 24hrs. We can consider using this hotel if only the other elevator is already working.
Believe it or not the stained sheets are last on the list.
2.0ZERO STARS - Safety Hazard and Total Disrespect for Guests If you value your time, safety, or basic human decency, do not book a room here. * Check-in Disaster: Official check-in was 3:00 PM. Our room wasn’t ready until after 4:30 PM. * The "Hallway Experience": We were forced to wait in a cramped hallway, literally sitting on the floor next to piles of dirty laundry while housekeeping worked around us. * Physical Hazard & Disrespect: It got worse. A housekeeper aggressively shoved her way past us to cram her cart items into the elevator. In the process, she knocked over a pile of mops and broom handles, which fell directly onto me. No apology, no care. * Broken Infrastructure: The hotel is operating on only one semi-working elevator, which staff monopolize with laundry piles while guests are trapped waiting. * Insulting Compensation: Management's grand gesture for a 1.5-hour delay, making us sit in laundry, and getting hit by cleaning equipment? A voucher for 4 free Cokes at the hotel convenience store. Keep the sodas; fix your toxic operation.
Good for Group Stays
8.0We had a good experience working with Chevelle for our large group — we especially enjoyed the friendly atmosphere, great location, and comfy pillows!
Couple from Finland
8.0Only one elevator working whole week. Waiting times was really long. Cleaners working whole day and use same elevator nothing else did not piss me off. Very satisfied overall. Thanks
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
No parking available.
Pets are allowed. Charges may be applicable.
WiFi is available in all areas and charges are applicable.
When booking more than 9 rooms, different policies and additional supplements may apply.