Holiday Inn & Suites Green Bay Stadium by IHG♡

Guest review

10.0

There was a bar onsite

− The elevator was slow

Guest review

2.0

staff was nice about fixing things.

− we were put into a room that didn’t have air conditioning. then we arrive and the spa is broken… then we go to leave the next day and they had a gas leak so no breakfast for the kids :(

Apparently, Room Quality Doesn't Matter and Management Doesn't Care

2.0

I've stayed at this hotel several times and it's been okay, pretty typical Holiday Inn stuff, although they've mis-billed my prepaid room twice, causing me problems with my company travel office. This time things were worse. See photos below. Evidently somebody had started servicing the room for something and never finished the job. Every door and drawer was open, the bathroom light and fan were on, and the tub appeared stained (later I determined it is likely just corroded, but still, it's a bad look). Since it was already 9:30 at night and I had to get up at 3:30AM for a flight I decided to just get some sleep instead of dealing with the one person at the front desk. There were no managers anywhere, apparently. This lack of attention to detail regarding room condition, and complete absence of management leadership and follow up, seems to be a trait of IHG/Holiday Inn properties . I've stayed in multiple IHG facilities over the last three years, and although some are pleasant enough, every one has had flaws in basic service and cleanliness. It seems this has become a "don't give a crap" chain led by "don't give a crap" management. There's a nice, new Delta by Marriott right across the street from this hotel in Green Bay. I think I'll give them a try next trip.

Guest review

6.0

The bed was comfortable and clean, overall.

− We were put in a room that the ac wasn't working. 78 degrees in the room. Had to go back to front desk, and check in to a new room. Gathered all of our stuff and went to a new room. Smelled like pets in room, terribly. Breakfast should be included and not charged an addt'l cost.

Don't stay here

1.0

The location was good.

− Room wasn't ready until 4:30 pm though they knew we were waiting. Did not get the suite we booked but instead were put into a handicap accessible room which is bigger. Hot tub was not working. Cleaning staff only put fresh towels in room but did not clean room. They did leave a vape in bathroom which is interesting because this is a non-smoking hotel. We stayed for 2 nights and paid $800 due to a concert in town. Definitely overpriced and would like some compensation back. Hotel is not responsive to booking.com in regards to our stay.