Classic Room, 2 Twin Beds, City View
Sleeps 3 · 43 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
InterContinental Hanoi Westlake by IHG
★★★★★ 5 Tu Hoa, Tay Ho Ward, Hanoi, 10000, Hanoi, VN
8.8 guest rating· 120 reviews
The five stars
InterContinental Hanoi Westlake by IHG holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Terrace, Sauna and Concierge service.
Guests score it 8.8/10 across 120 reviews.
About this hotel
Relaxation and Recreation
Indulge in massages at our full-service spa and make use of our 24-hour health club, outdoor pool, and sauna for ultimate relaxation.
Delectable Dining and Drinks
Savor international cuisine at Cafe Du Lac or opt for 24-hour room service. Enjoy drinks at the poolside bar or one of our 3 bars/lounges.
Convenience and Comfort
Stay connected with complimentary Wi-Fi, take advantage of concierge services, and shop at our gift shops. With Select Comfort beds, private balconies, and premium TV channels, your comfort is our priority.
Immerse yourself in luxury at InterContinental Hanoi Westlake and book your stay now for a memorable experience!
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Rooms & rates
Suite, 1 Bedroom, Lake View
Sleeps 3 · 70 m² · Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Suite, 3 Bedrooms, Overwater (Residence)
Sleeps 6 · 172 m² · Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Suite, 1 Bedroom, Overwater (Residence)
Sleeps 2 · 86 m² · Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Classic Room, 2 Twin Beds, City View, Overwater
Sleeps 3 · 43 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Classic Room, 2 Twin Beds, Lake View, Overwater
Sleeps 3 · 43 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Classic Room, 1 King Bed, City View (Club)
Sleeps 3 · 43 m² · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Classic Room, 1 King Bed, Accessible, City View
Sleeps 3 · 43 m² · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Classic Room, 2 Twin Beds, Lake View (Club)
Sleeps 3 · 43 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Junior Suite, 1 King Bed, Lake View
Sleeps 3 · 60 m² · King bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Deep soaking bathtub
Amenities
- Free WiFi
- Pool sun loungers
- Pool umbrellas
- Free newspapers in lobby
- Full-service spa
- Sauna
- Fitness facilities
- Free use of nearby fitness center
- Free self parking
- Breakfast available (surcharge)
- Snack bar/deli
- 24-hour front desk
- Safe-deposit box at front desk
- 24-hour health club
Show all 41 amenities
- Accessible shuttle
- Airport transportation - pickup (surcharge)
- ATM/banking
- Ballroom
- Banquet hall
- Computer station
- Concierge service
- Conference center
- Designated smoking area
- Elevator
- Express check-in/check-out
- Express check-out
- Front entrance ramp
- Garden
- Gift shops or newsstand
- Library
- Limo or town car service available
- Luggage storage
- Meeting rooms
- Multilingual staff
- No accessible shuttle
- Porter/bellhop
- Proposal/romance packages available
- Steam room
- Terrace
- Tours/ticket assistance
- Wedding services
Location
5 Tu Hoa, Tay Ho Ward, Hanoi, 10000, Hanoi, VN
- Check-in
- from 03:00 PM to 12:00 PM
- Check-out
- until 12:00 PM
What guests say8.8120 reviews
+ Great service+ Beautiful property− Cleanliness issues− Room discomfort
Cleanliness7.4
Service10.0
Location9.9
Room Quality6.4
Amenities9.4
Value for Money8.9
Guest review
2.0Rooms and hotel not maintained poor kept
Guest review
4.0The lake view are bad , nothing much to do for kids , service is so bad ,
Guest review
10.0Lovely location overlooking the west lake of Hanoi. Nice food. Great staff.
Guest review
4.0Ive been to many other intercontinental hotels, and this one is quite disappointing. This property needs some upgrade.. i believe 5 star hotels should always keep up with maintenance of their property. Room have a moldy smell and ac dont work well. The water also have a scent when turned on in the shower. The outside of my room have bugs… / lizards.. bed have smekk and very uncomfortable. For a kingsixe room that was bookeed, two twin beds were combined therefore theres a gap in between. Very uncomfortable for my husband and i. Willl not be returning to this one as much as i would love to .
Guest review
4.0Payed for on water room with city water view, got view over construction on second floor. Photos not as promised. If it was not for just staying over night I would have asked for a refund/room upgrade
Guest review
10.0This property is Amazing and a must stay destination hotel. It’s beautiful. The staff go over and above to make the experience top level. I’ll always want to stay with them
Hotels of Earth · questions
- Is InterContinental Hanoi Westlake by IHG really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
›Pets
Pets not allowed
›Check-in & Check-out
Contactless check-out is available
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
›General
Cashless transactions are available
›Covid
Property does not offer onsite COVID-19 testing
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Health & Safety
Property does not require health documentation at check-in