Les Deux Tours♡

The perfect place for a break

10.0

On my first trip abroad having just been diagnosed as coeliac, I needn’t have worried … all the staff (my having mentioned it once) seemed to be instinctively aware and guided me through what I could and couldn’t eat and even went to the trouble of buying in some gluten free beer … so obviously the staff are fantastic and also charming. The hotel is just the best, set in wonderful grounds … a short hop from the wonderful chaos of Marrakesh. This isn’t our first time here and it wont be our last. Just great!

Excellent hotel excellent - customer service!

10.0

Superb hotel, the staff without exception are excellent. Great Riad style room. Delicious breakfasts, perfect pool. Great choice of restaurants. Free shuttle bus

Amazing

10.0

Our stay was truly wonderful, and exceeded all our expectations. We stayed at Les Deux Tours with three-generations-group-of-thirteen and it was perfect. The overall size (big enough to host amazing restaurants, spa and grounds, but small enough to feel boutique), esthetics (extremely tasteful, very well maintained, still personable), the amazing service (personable, but 5*. Not a single mistake in all our orders etc), and the room set up (villas with multiple unique huge rooms). We will be back. Soon.

Serene and casually chic

10.0

It’s a real boutique hotel which was important to us as we looked for a smallish place, unique layout and rooms and personalized service. We got all of this. The hotel is a little out of town and the beautiful olive tree garden and the swimming pool are the focal points, both done very tastefully. The shaded garden chairs just ask you to spend a few hours in the shade reading a good book. I got a very warm welcome and a guided tour despite my early arrival and our room was, large, airy and interestingly designed with a small garden and a champagne bottle waiting. Excellent start! Service very friendly and professional and the food was very good, I enjoyed the drinks and meals next to a fire as the evenings became chilly. The ultimate judge of the hotel is if you are quite happy not leaving it, but of course you should, the Medina - especially for evening meals - is fascinating with its labyrinth of alleys. And I loved our drive up to the Atlas Mountains. One small negative was the quality of the organized tours and some miscommunication on the content. Nothing to do with the hotel but the airport is strangely inefficient and unfriendly. Will definitely recommend this hotel for a couples long weekend or a week away.

Amazing hotel - huge shout out to Maryam

10.0

This has been my 4th visit this year as I love to play golf. This hotel is an oasis that offers a tranquil experience from the hectic city centre. Huge shout out to Maryam who in my opinion makes the hotel. Her customer service is first class and authentic.

A Good Experience with a Few Cavets

8.0

WHAT I LOVED: Entire staff is lovely, accommodating, and genuinely wants you to be happy. The grounds are lush, beautiful, and natural, with little to no pesticides used. Throughout the large property, there are lots of comfortable and beautiful indoor and outdoor seating & lounging areas, places to work, read, take photos, or chill. Even the Classic Rooms (basic) are VERY large, high ceilings, comfortable, lots of natural light, and have a work desk. They have a large organic garden where they grow a lot of the produce and herbs they use. The food is fresh and well prepared, menus aren’t that innovative but there’s enough variety. They Americanized / Europeanized the Moroccan dishes a bit (toning down spices, etc). I would’ve preferred more authentic, but I think they’re doing what most of their guests want. Everything is clean and well-maintained, and the entire property is quiet, serene, and relaxing. The gym is small, but the equipment is new, and it’s plenty for vacation workouts. Most spas at 5-star resorts have overpriced sub-par services - this one is priced right with solid service providers. WHAT I DIDN’T LOVE: When I arrived at my room, there was perfume in the air. I discovered that unless you request otherwise, they automatically spray their “signature scent” all over your room. I’m sensitive to toxic synthetic fragrances, so I had a reaction to it. They aired out my room, changed the sheets, and brought in the cleaning staff and instructed them to only clean my room with vinegar. The manager handled the situation very well. Synthetic fragrances are bad for everyone’s health (contribute to infertility, hormone disruption, etc), so I highly recommend requesting that they don’t spray that in your room. There’s even a warning label on the bottle saying it should NOT be sprayed anywhere that’s not well ventilated and it’s being sprayed in rooms with closed windows and doors because of the heat. Fortunately, it’s not sprayed anywhere else on the property that I found - the rest of the property is quite natural and fresh. My guess is that some marketing person sold them on this “signature scent” idea, which is a terrible idea, especially for a natural, serene escape. For water your only option is to drink $5 microplastic water all day. And the plastic bottles are of course exposed to heat and sun making them toxic. It would be much better if they simply filtered their water and served filter water from refillable glass bottles to guests free of charge. Offering complimentary Reverse Osmosis water service to guests would be much better for marketing than spraying synthetic chemical fragrance in rooms. If needed, they could raise their room rates by $10 a day to cover the water service. There are no prices on the dinner menu except if you’re ordering the prefix, and the prices are a bit high in my opinion. Not crazy, but on the higher end. The staff doesn’t know the prices, so you just blindly order and then get the bill. The staff is accommodating and hardworking; however, their wait staff could be better trained to look at their tables and guests. They all tend to walk around with their heads down, so you need to work to get their attention - they’re not actively looking around to see who may need something, which is a training issue. With a few tweaks, Les Deux Tours would be an ideal serene vacation spot.