Deluxe Room
Sleeps 3 · 54 m² · 2× Twin bed, Extra-large double bed (Super-king size), 2× Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Gran Meliá Palacio de Isora Resort & Spa
★★★★★ Avenida Los Océanos s/n, Alcalá, ES
8.5 guest rating· 2147 reviews
The five stars
Gran Meliá Palacio de Isora Resort & Spa holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Spa/wellness center.
Guests score it 8.5/10 across 2147 reviews.
About this hotel
Luxurious Oceanfront Escape
Infinity Pool & Direct Beach Access - Enjoy the large salt-water infinity pool with a hydromassage area and direct access to the beach and natural seawater swimming pools.
Culinary Delights & Red Level for Families - Indulge in diverse dining options from Mediterranean to Japanese, and benefit from the exclusive Red Level for Families service providing access to the Family Lounge and private breakfast area.
Wellness & Recreation Galore - Unwind at the thermal circuit in the spa, stay active with tennis and paddle courts, or relax at one of the three freshwater swimming pools, including an adults-only pool and a children's pool with a slide and miniclub.
Experience unparalleled luxury at Gran Melia Palacio de Isora Resort & Spa. Book now for a memorable stay!
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Rooms & rates
Deluxe Front Sea View
Sleeps 3 · 59 m² · 2× Twin bed, Extra-large double bed (Super-king size), 2× Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Two-Bedroom Master Suite
Sleeps 6 · 132 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Deluxe Room Partial Ocean View
Sleeps 3 · 54 m² · 2× Twin bed, Extra-large double bed (Super-king size), 2× Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Red Level Suite Resort View
Sleeps 4 · 78 m² · Queen bed, 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Red Level Suite Ocean View
Sleeps 4 · 78 m² · Extra-large double bed (Super-king size), 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Resort View (2 Adults + 1 Child)
Sleeps 3 · 54 m² · 2× Double bed, Extra-large double bed (Super-king size), 3× Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Deluxe Resort View
Sleeps 3 · 54 m² · 2× Double bed, Extra-large double bed (Super-king size), 3× Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Suite (2 Adults + 2 Children)
Sleeps 4 · 78 m² · Extra-large double bed (Super-king size), 2× Twin bed, Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Suite
Sleeps 4 · 78 m² · 2× Twin bed, Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Heated pool
- Infinity pool
- Kids' pool
- Outdoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Hot spring bath
- Fitness classes
- Fitness facilities
- Private parking
- Valet parking
Show all 88 amenities
- Restaurant
- Bar
- Barber/beauty shop
- Snack bar
- Air conditioning
- Pets allowed
- Pet bowls
- Beach
- Beachfront
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Family rooms
- Aerobics
- Archery
- Babysitting/child services
- BBQ facilities
- Beauty Services
- Billiards
- Board games/puzzles
- Car hire
- CCTV outside property
- Children's playground
- Concierge service
- Currency exchange
- Cycling
- Daily housekeeping
- Diving
- Electric vehicle charging station
- Emergency cord in bathroom
- Entertainment staff
- Evening entertainment
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Fruits
- Garden
- Hair Salon Services
- Hiking
- Hot tub/Jacuzzi
- Indoor play area
- Ironing service
- Key card access
- Kid-friendly buffet
- Kids' club
- Laundry
- Lift / Elevator
- Live music/performance
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Movie nights
- Nightclub/DJ
- Pedicure
- Personal trainer
- Private check-in/check-out
- Public Bath
- Safety deposit box
- Shuttle service
- Smoke alarms
- Special diet menus - on request
- Steam room
- Sun terrace
- Sun umbrellas
- Table tennis
- Tennis court
- Tennis equipment
- Themed dinner nights
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
Avenida Los Océanos s/n, Alcalá, ES
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.52147 reviews
+ Beautiful location+ Fantastic pools+ Friendly staff− Cleanliness issues− High food prices− Understaffed restaurant areas
Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.8
Value for Money8.3
Excellent
10.0Parfait ! Chambre spacieuse, personnel très aimable et réactif. De nombreuses activités proposés et repas variés et de qualité. La infinity pool est superbe ! Je reviendrais certainement.
− Rien, c'était parfait.
Mis perritos estaban como en casa
10.0Empleados muy top mucho nivel de atención sobre todo Roberta de Restaurante Oasis y Bea la cubana Y marta una persona muy maravillosa
− Que recogieron mis objetos antes de tiempo
Guest review
6.0Sniadanie
− Chciałbym ostrzec innych podróżnych przed standardem tego hotelu. Choć obiekt reklamuje się jako 5-gwiazdkowy, rzeczywistość na miejscu mocno rozczarowuje – zwłaszcza w kwestii obsługi i infrastruktury. Brak serwisu przy basenie: O parasol oraz materac na leżak trzeba zadbać całkowicie samemu. Noszenie i organizowanie sobie podstawowego sprzętu to nie jest coś, czego oczekuje się po hotelu tej klasy. Lekceważące podejście personelu: Kiedy poprosiłem o pomoc concierge'a, usłyszałem jedynie, że „on się tym nie zajmuje”. Brak jakiejkolwiek proaktywności czy próby wezwania kogoś z obsługi basenowej. Kolejne duże rozczarowanie. W siłowni obie bieżnie są niesprawne – wyłączają się same po zaledwie 20 minutach biegania. Jest to niesamowicie irytujące, kiedy człowiek próbuje zrobić normalny trening. Taki poziom obsługi i niedziałający sprzęt to standard co najwyżej hotelu 3.5-gwiazdkowego, a nie luksusowego resortu. Dyrekcja zdecydowanie musi nad tym wszystkim popracować, bo na ten moment płaci się za prestiż, którego w ogóle nie czuć w jakości usług. Nie polecam.
Guest review
9.0Tisztaság, kedvesség, minőségi ételek és italok, segítőkészség, nagy medence
− Padel pálya nem volt elérhető a nyaralás nagy részén, óceán part nem volt megfelelő, a személyzet nyelvtudása, dupla ágybkét szimpla ágyból állt
Hotels of Earth · questions
- Is Gran Meliá Palacio de Isora Resort & Spa really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
When traveling with dogs, please note that an extra charge of €80 per dog, per night applies. Maximum 2 dogs per room.
Please note that guests must present the credit card used to make the reservation on arrival.
When booking more than 9 rooms, different policies and additional supplements may apply.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Pets
Pets are allowed on request. Charges may be applicable.
›Parking
Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
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›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.