Globales Mediterrani♡

Guest review

10.0

Limpieza, instalaciones y sobretodo la amabilidad con la que nos trató todo el personal

En voyage avec ma fille excellent

8.0

La propreté, le choix au restaurant , l’accueil du personnel vraiment très bon séjour .

− Une femme très désagréable au bar qui parle très mal aux clients 😱( espère que les responsables à accueil très bien et surtout une dame blonde et une dame au cheveux court brune qui parle un peu français , devais la rencontrer pour une explication …)

Had great time will book again

10.0

Food was excellent very clean and loved the swimming pool area and a great bar Friendly helpful staff

− Maybe slightly better quality wine

Dissapointing for a 4 star

6.0

Just to start, we have been here the last week of the season so fully expected services to be scaled back. But a very mixed review here. Staff - majority of staff have been really friendly and helpful. We appreciate they work really hard for the last 6 months and probably exhausted! But they've done well to power through and keep smiling. Rooms/housekeeping-. The matresses on the sofa beds were very thin and uncomfortable. The main beds were a little hard but more comfortable than sofa beds! Rooms were clean, housekeeping staff have been brilliant. Work really hard, always on the go. Pool/grounds - the pool area was kept tidy. The sunlougers are in need of a good clean and disinfect! But again, with it being the end of season, completely understand the cleaning happens when no ones there. There was always groundsmen gardening which was nice to see as the grounds are lovely. Location- A few minutes walk to the beach, a minimarket behind the hotel, and locals bars, shops and restaurants within 15 minutes walk. Food.. ..well! Major dissapointment here. Again, completely understand the end of the season so they're getting rid of everything in the kitchen. Breakfast was the best of the meals, marginally. But so much was cold. Luckily there's a microwave in the corner of the restaurant- a low point was having to reheat chips and rice! Which obviously brings with it food safety concerns. They had a 'pizza and pasta bar' which had been put out long before the restaurant opened so was dried out/crispy. So your left hunting through for edible pieces. Spaghetti was more like crispy noodles! Food took a long time to be replenished. Pizza was left out that long it was very dry (and of course, cold!) One one of my children is a picky eater and usually survives on pasta and chips but she struggled with cold chips and crispy pasta! I wouldn't say the choice was 4 star worthy. Warm food usually offered 2 meat options 2 fish options, 2 veggie options and chips and rice most days alongside salads, bread, soup, pasta/pizza, fruit and desserts. Desserts were nice but repetitive. And some joghurt/cream based desserts (Panna cotta, etc) had a foul taste. There was also a lack of staff on the restaurant floor cleaning up the spillages and food mess around the serving areas and checking the quality and quantity of the food. Just to add, we dined at different times to see if there was a change in the service but there wasnt. A lot of the food was out on display long before the restaurant opened, drying out and going cold - you could see this through the doors when using the toilets nearby before it was opened. The snack bar offered chips, burgers, hotdogs, a few pastries and fruit choices but become the go to after visiting the main restaurant in the afternoon as we couldn't usually manage to piece together a full meal in the restaurant l. And the food in there, albeit limited, was generally warm. Although we did have an occasion of nearly eating a raw burger from there, be careful! We did find everyone we spoke to had the same opinion, so it wasn't just us being a fussy family! The highlight of our dining during this stay was eating out. I don't know what this is like during high season as we queued for meals even with very few people in the restaurant. And theres no other areas for food stations to be set up. We had realistic expectations of out of season all inclusive as we have done them many times before. But we were definitely robbed with what we paid for this so called 4 star. And we will be taking it up with our tour operator.

miss

10.0

i went to karaoke and carlitos was a amazing waiter and a amazing staff always helping out on time being kind always down to help anyone and everyone best person in this hotel 100%💕