Cityscape - King Bed
Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Jen Hong Kong by Shangri-La
★★★★ 508 Queen's Road West, Hong Kong, HK
8.6 guest rating· 1784 reviews
About this hotel
Luxurious Accommodation with Breathtaking Views
Rooftop Pool and Fully-Equipped Gym
Indulge in a 16-metre rooftop pool offering stunning vistas of Victoria Harbour and a modern gym to keep up with your fitness routine.
Café Malacca - A Culinary Delight
Savor the flavors of Malaysian and Singaporean street-style cuisine at Café Malacca, a Bib Gourmand restaurant listed in the Michelin Guide 2014.
Book your stay at JEN Hong Kong by Shangri-La today to experience elegance, convenience, and exceptional service.
Rooms & rates
JEN Residence
Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Mountain Club - King Bed
Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Mountain Club - Twin Bed
Sleeps 2 · 21 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Harbour Club - King Bed
Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Harbour Club - Twin Bed
Sleeps 2 · 21 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Suite Club - Twin Bed
Sleeps 3 · 44 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
Studio Essential King
Sleeps 2 · 21 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Harbourscape - King Bed
Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Harbourscape - Twin Bed
Sleeps 2 · 21 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Shower
Amenities
- Free WiFi
- Outdoor pool
- Outdoor pool - seasonal
- Pool with view
- Rooftop pool
- Swimming pool
- Fitness facilities
- Private parking
- Restaurant
- Bar
- Air conditioning
- 24-hour front desk
- Business center
- Room service
Show all 45 amenities
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Babysitting/child services
- CCTV in common areas
- CCTV outside property
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Emergency cord in bathroom
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
Location
508 Queen's Road West, Hong Kong, HK
- Check-in
- from 02:00 PM to 11:30 PM
- Check-out
- until 12:00 PM
What guests say8.61784 reviews
+ Great location+ Friendly staff+ Good breakfast− Room upgrades needed− Pool unavailable during renovation
Cleanliness8.1
Service9.0
Location9.1
Room Quality8.0
Amenities8.6
Value for Money8.5
Guest review
10.0good location, near the train station , good price and great service
NA
7.0NA
− NA
ok
7.0Staffs are nice
− Price is expensive
Good to know
The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.
Please note that rates for extra beds do not include breakfast.
Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.
Renovation work is taking place from Aug 2025 to Dec 2026 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Parking
Private parking is possible on site (reservation is needed) and costs HKD 350 per day.