Staycity Aparthotels, Dublin, Saint Augustine Street♡

Freezing and dirty

4.0

When we arrived, the room was not ready. This was fine as we were early so the staff kindly stored our bags. When we came back to check in, there was a lot of talk by staff in another language as they were clearly talking about an issue with the room. They then told us we had been 'upgraded' to a 2 bedroom apartment. There were only 2 of us so I'm not sure how this was an upgrade. We went to the room which was freezing and the smoke detector was beeping. Rather than fix this, we were moved to a basement room. Again, this room was FREEZING. The heaters did not work and there was very little hot water. The apartment was dirty and dusty. There was mold in the bathroom and when I tried to place my towel on the handrail it came off the wall. The bathroom is all tiled and freezing, so you can't even warm up with a hot shower. The the water was not even lukewarm. When I told the member of staff about this at reception, she just laughed and agreed it was cold in the rooms. We ended up sleeping in our clothes. To add, we had to keep the blinds down due to people taking drugs right outside our windows and looking in. From reading reviews, this has recently been renovated? The decorating was awful and sloppy. Moldy and dirty. To sum up - dirty and cold. Absolutely gutted I paid extra money for what I thought was going to be a nice apartment for our first trip away.. I have submitted a survey and requesting money back.

Such friendly and helpful staff....

10.0

The hospitality of the staff is what makes this stay special, (they tendered to our every need without making a fuss, The location is excellent for close proximity to all the highlights ensuring a lovely stay, the apartment was spacious and had everything we needed for an enjoyable stay, we would definitely return.

A clean, comfortable, and affordable Dublin aparthotel

10.0

Have stayed at Staycity Aparthotels, Dublin, Augustine twice now, once with family and once with friends, and had a great experience both times. The apartments are clean, nicely-equipped, and spacious while the staff on both occasions have been beyond helpful! Highly recommend.

Guest review

10.0

We really enjoyed our stay at Stay City, the room was perfect for us and had plenty of room and everything we needed. The staff were friendly, welcoming, and outgoing and finding all three qualities in one place can be a rare treat. We will definitely book with them again. Thank you!

Guest review

8.0

Very centrally located walk to lots of attractions. The doors don’t stay open which is odd so we had to prop every door open with our shoes. There is even a door to the living room/ kitchen

Guest review

8.0

The rooms appear to recently remodeled with good amenities and in excellent condition. Secure underground parking is available for a daily fee paid separately. There are multiple buildings in the facility, which are all accessed through one reception area, which makes access to the rooms less convenient. Being in the city on a main road there was significant noise, that was only partially mitigated by closing the windows.