Hollywood by the Sea Hotel♡

Guest review

4.0

Nothing I don't know how the room look inside I never been inside this room this is the room I paid for but the same Haitian lady that work at this place always with my room they have very nice hotels on the beach but for some reason when she's working she always switches my room and I know this is the room I paid for

− I never got a chance to see this place inside there's one lady that works behind the counter switches my room and I was very upset about it because it's not the first time she done it if the rooms are not available online then don't appetize them I think she does it to get better quality rooms to the upper class but if I pay for something I have every right to stay there

My stay was very good love the area and how clean the room was

10.0

Very nice

− Everything very home feeling

Guest review

2.0

Close to the ocean

− The room did not match the photos shown at the time of booking; it was old and cramped.

The staff was very friendly

10.0

The room was very simple and reasonably priced. It had everything we needed. The pools were clean, and there were two of them. The staff was very friendly.

I really wanted to like this stay

3.0

Location

− The A/C unit was visibly moldy, the front window glass was broken, and the overall condition of the room was very poor. The furniture was heavily worn and damaged, including water-stained and scratched chairs. The refrigerator was dirty inside with moldy vents, and the oven and hood were rusty and unclean. The bathroom was also in poor condition, with a rusted shower rod and a stained, dirty tub. There was also a wall outlet coming out of the wall, which is a safety concern. Most concerning, the door frame was damaged to the point that it did not feel secure and appeared like it could be opened without a key. This made the room feel unsafe, and we were not comfortable staying there. Additionally, the listing mentions a pool and free breakfast, which were both misleading. There is no pool at the property itself—only access to pools at other nearby locations—and the “free breakfast” consisted of very minimal options (fruit, bagels, toast, dry cereal, and hard-boiled eggs in a shared container). Because the first room felt unsafe and unsanitary, we requested a different room. We were initially offered a similar room nearby, which we declined, and then asked if any other options were available. We were moved to a different property (Neptune), but were required to pay an additional $340.

We only stayed for a night but location was great, service was great.

10.0

Breakfast would have been great if the weather had been cooperative... it was too cold to sit on the patio to enjoy it. Service was great. We arrived early and the accommodated is by not only getting us an earlier check in but also moved us to a spot closer to the beach.