Four Points by Sheraton Bolzano

Great Stay # All went well

8.0

Overall great stay, friendly and supportive every step out of the way, convenient arrival and indoor parking available. Breakfast, and hotel grounds, their restaurant and bar quite good. Marriott BonVoy Titanium Elite recognised without hesitation. Pool and gym, resting areas such as the terrace, excellent.

Amazing hotel and Spa

10.0

I had an amazing time in this hotel in February and June for 1 week each and in July for 2 weeks. The facilities and staff are very welcoming, the Spa is especially well kept and appreciated and the hotel is easily accessible. The parking spots are large enough for SUVs and you might be treated to seeing some test cars in the parking of the hotel... The rooms are spacious and clean, the view in the rooms are great with the mountains. The different Massages by Ms Zanotto were amazing every single time but I was rather surprised that she was always alone handling the entire Spa. Nevertheless her professionalism was deeply appreciated by me and my colleagues. The bar and restaurant are extremely nice, the personnel of the bar is amazing and the cocktails are well worth it as they always provide a little (but very good) food with them.

Great experience!

10.0

I had a very pleasant stay at this hotel and would definitely recommend it. The location is excellent, with easy access to public transportation, shops, and main attractions. The room was clean, comfortable and well-equipped, providing everything I needed for a relaxing stay. The staff was friendly, professional, and always willing to help, which made the overall experience even better. The hotel also offers good facilities, and everything was well-organized and well-maintained. Overall, it was a great value for money and I would happily stay here again in the future.

Exception Service & Staff

10.0

I have annually visited the Four Points by Sheraton in Bolzano for close to 10 years. The hotel consistently provides exceptional service by every employee, service, and staff member. The staff at the check-in desk are friendly, speak multiple languages, and help with recommendations and directions (purchasing bus and train passes). The breakfast is one of my all time favorites. There is an onsite chef who makes custom orders. In addition, there is an assortment of fresh fruit, breads, vegetables, yogurts, cheeses, deli meets, baked goods, juicer, and espresso machine. The restaurant, also located on-site, is excellent. They serve lunch and dinner. I recently tried a spicy pasta dish which left me completely content. The staff, especially a gentleman by the name of Tuhin, ensure guests are served promptly. I recommend the restaurant for either business or pleasure. Based on the quality of the dishes, I can tell the chef takes pride in their work. During a recent visit in November 2025, Tuhin asked if we wanted to wait a bit after finishing dinner so we could digest before bringing out the desserts. We laughed and agreed. I will continue visiting and recommending the Four Points by Sheraton to anyone I know who is traveling to Bolzano. The hotel is a 15 minute casual bus ride to the plaza center.

Efficient hotel

10.0

Great room, upgraded to a Junior Suite thanks to my Marriott member status. Efficient check-in, quick check-out, and team helpful for everything.

Great People Make for a Great Stay

8.0

While the accommodations and hotel in general are very good, the staff is outstanding. Obviously well-trained, the people with whom I had interactions were both personable and professional, especially Miriam, Daniela and Slavik (who makes a great gin and tonic every time!)