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Hotels of Earth

Kigali Serena Hotel

★★★★★ Boulevard De La Revolution, Kigali, 250, Kigali, RW

9 guest rating· 111 reviews

The five stars

Kigali Serena Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Terrace, Sauna and Concierge service.

Guests score it 9.0/10 across 111 reviews.

About this hotel

Discover an oasis of comfort and relaxation at Kigali Serena Hotel, your premier destination in the heart of vibrant Kigali.

Unparalleled Wellness

Indulge in onsite massages, rejuvenating body treatments, and serene facials. Our outdoor pool, sauna, and fitness center are perfect for those looking to unwind or stay active during their visit.

Culinary Delights

Savor exquisite dining at The Milima Restaurant, offering delicious meal options throughout the day. Enjoy a refreshing drink at our bar/lounge, or take advantage of 24-hour room service for dining in the comfort of your room.

Convenient Amenities

With complimentary Wi-Fi, express check-in, and a 24-hour business center, your needs are met seamlessly. Complimentary continental breakfast ensures a great start to your day, making your stay both luxurious and hassle-free.

Book your stay at Kigali Serena Hotel today and experience the perfect blend of comfort and convenience!

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Rooms & rates

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Executive Suite

Sleeps 2 · 70 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Bathroom emergency pull cord

<p><strong>1 King Bed</strong></p><p>753-sq-foot room with city views </p><br/><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height counters and sink</p><p><b>Need to Know</b> - No housekeeping, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Superior Room

Sleeps 2 · 30 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Bathroom emergency pull cord

<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>323-sq-foot soundproofed room, balcony with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height counters and sink</p><p><b>Need to Know</b> - No housekeeping, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Deluxe Room

Sleeps 3 · 30 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Bathroom emergency pull cord

<p><strong>1 King Bed OR 2 Twin Beds</strong></p><p>323-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height counters and sink</p><p><b>Need to Know</b> - No housekeeping</p><p>Non-Smoking</p>

Junior Suite

Sleeps 2 · 40 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe
  • Bathroom emergency pull cord

<p><strong>1 King Bed</strong></p><p>431-sq-foot room with courtyard views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Bathroom emergency pull cord</p><p><b>Need to Know</b> - No housekeeping, no rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Room

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Low-height desk
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Queen Bed OR 2 Twin Beds</strong></p><p>269-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 42-inch TV with satellite channels</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - No housekeeping, no rollaway/extra beds available</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Sauna
  • Fitness facilities
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Free breakfast
  • Free continental breakfast
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • 24-hour front desk
  • Safe-deposit box at front desk
  • 24-hour business center
  • Airport transportation - pickup (surcharge)
Show all 33 amenities
  • Banquet hall
  • Concierge service
  • Elevator
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Garden
  • Gift shops or newsstand
  • Limo or town car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Smoke-free property
  • Steam room
  • Terrace
  • Tours/ticket assistance
  • Visual alarms in hallways
  • Wedding services
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Boulevard De La Revolution, Kigali, 250, Kigali, RW

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9111 reviews

+ Elegant atmosphere+ Outstanding service− Inconsistent room maintenance− Bad experience with air conditioning
Cleanliness8.1
Service9.6
Location9.2
Room Quality9.1
Amenities8.6
Value for Money9.1

Guest review

10.0

I could play the piano. that alone cna get me coming back again and again

− Some strange guests in the lobby, at 11 pm not nice at all. you degrade your status

Andrew · KE · 2026-07-23

Guest review

7.0

The breakfast was excellent and the staff very helpful. Gym facilities were very good

− Our bathroom dd not have any tissues and though we requested replacement box none arrived. We also had to request addtionail soap as there was only one small bar for the two of us. The telephone cover was also broken by the toilet.

William · GB · 2026-07-04

Hotels of Earth · questions

Is Kigali Serena Hotel really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in is available.

›Pets

Pets not allowed

›Pets

Service animals not allowed

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Children and extra beds

No cribs (infant beds) available