Executive Suite
Sleeps 2 · 70 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Bathroom emergency pull cord
Kigali Serena Hotel
★★★★★ Boulevard De La Revolution, Kigali, 250, Kigali, RW
9 guest rating· 111 reviews
The five stars
Kigali Serena Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Terrace, Sauna and Concierge service.
Guests score it 9.0/10 across 111 reviews.
About this hotel
Discover an oasis of comfort and relaxation at Kigali Serena Hotel, your premier destination in the heart of vibrant Kigali.
Unparalleled Wellness
Indulge in onsite massages, rejuvenating body treatments, and serene facials. Our outdoor pool, sauna, and fitness center are perfect for those looking to unwind or stay active during their visit.
Culinary Delights
Savor exquisite dining at The Milima Restaurant, offering delicious meal options throughout the day. Enjoy a refreshing drink at our bar/lounge, or take advantage of 24-hour room service for dining in the comfort of your room.
Convenient Amenities
With complimentary Wi-Fi, express check-in, and a 24-hour business center, your needs are met seamlessly. Complimentary continental breakfast ensures a great start to your day, making your stay both luxurious and hassle-free.
Book your stay at Kigali Serena Hotel today and experience the perfect blend of comfort and convenience!
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Rooms & rates
Superior Room
Sleeps 2 · 30 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Bathroom emergency pull cord
Deluxe Room
Sleeps 3 · 30 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Bathroom emergency pull cord
Junior Suite
Sleeps 2 · 40 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Bathroom emergency pull cord
Standard Room
Sleeps 2 · 25 m² · Queen Bed
- Desk
- Low-height desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
Amenities
- Free WiFi
- Sauna
- Fitness facilities
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Free breakfast
- Free continental breakfast
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- 24-hour front desk
- Safe-deposit box at front desk
- 24-hour business center
- Airport transportation - pickup (surcharge)
Show all 33 amenities
- Banquet hall
- Concierge service
- Elevator
- Express check-in
- Express check-in/check-out
- Express check-out
- Garden
- Gift shops or newsstand
- Limo or town car service available
- Luggage storage
- Meeting rooms
- Multilingual staff
- Smoke-free property
- Steam room
- Terrace
- Tours/ticket assistance
- Visual alarms in hallways
- Wedding services
- Wheelchair-accessible public washroom
Location
Boulevard De La Revolution, Kigali, 250, Kigali, RW
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say9111 reviews
+ Elegant atmosphere+ Outstanding service− Inconsistent room maintenance− Bad experience with air conditioning
Cleanliness8.1
Service9.6
Location9.2
Room Quality9.1
Amenities8.6
Value for Money9.1
Guest review
10.0I could play the piano. that alone cna get me coming back again and again
− Some strange guests in the lobby, at 11 pm not nice at all. you degrade your status
Guest review
7.0The breakfast was excellent and the staff very helpful. Gym facilities were very good
− Our bathroom dd not have any tissues and though we requested replacement box none arrived. We also had to request addtionail soap as there was only one small bar for the two of us. The telephone cover was also broken by the toilet.
Hotels of Earth · questions
- Is Kigali Serena Hotel really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in is available.
›Pets
Pets not allowed
›Pets
Service animals not allowed
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Children and extra beds
No cribs (infant beds) available