Room
Sleeps 2 · Queen Bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Telephone
The Ancient Gatehouse Hotel
★★★ 20 Sadler Street, Wells, England, BA5 2SE, Wells, GB
8.8 guest rating· 92 reviews
About this hotel
Gastronomic Delight at Rugantino
Indulge in delectable Italian cuisine at Rugantino, the hotel's signature restaurant, or enjoy a meal in the comfort of your room with convenient room service.
Breathtaking Views and Free Wi-Fi
Relax and unwind on the terrace or in the garden while staying connected with complimentary wireless internet access throughout the property.
Prime Location in the Heart of Wells
Located steps away from Wells & Mendip Museum and Wells Cathedral, The Ancient Gatehouse Hotel offers easy access to the city's top attractions and landmarks.
Savor the charm and hospitality of Wells at The Ancient Gatehouse Hotel today!
Rooms & rates
Room
Sleeps 2 · Double bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Telephone
City Double or Twin Room
Sleeps 2 · 2× Twin bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Shower
Deluxe Double or Twin Room
Sleeps 2 · 2× Twin bed
- Desk
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
Superior Double Room
Sleeps 2 · Double bed
- Desk
- Private bathroom
- Deep soaking bathtub
- Free WiFi
- Telephone
Single Room, 1 Twin Bed
Sleeps 1 · Twin bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- Telephone
Amenities
- Free WiFi
- Health or beauty spa nearby
- Street parking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Casino nearby
- Express check-in/check-out
- Express check-out
- Garden
- Multilingual staff
- Smoke-free property
- Terrace
- Upper floors accessible by stairs only
Location
20 Sadler Street, Wells, England, BA5 2SE, Wells, GB
- Check-in
- from 02:00 PM to 10:00 PM
- Check-out
- until 11:00 AM
What guests say8.892 reviews
+ Great location+ Friendly staff+ Charming atmosphere+ Good restaurant− Dusty rooms− Limited overnight staff− No parking
Cleanliness7.9
Service9.4
Location9.4
Room Quality8.4
Amenities8.4
Value for Money8.9
Guest review
10.0Very central, parking easy on road cross to cathedral. Fab view of cathedral from breakfast, ate dinner in the Italian in the ground floor - very nice.
Nice, plus the Italian restaurant
10.0Parking was as advised, it is Salisbury you have to contend with that. Thank you.
Guest review
10.0Great location. Everywhere is very walkable. Wide range of shops and restaurants. The Gatehouse is unique and charming. The hotel staff are very nice and accommodating. Great value for money. Beds comfortable. Room very clean. Overall a great experience and the city of Wells is a must-see
Great service, good overall
8.0A charming hotel in a lovely area. Staff were attentive and friendly. Restaurant had incredible food and ambience. I booked a single room which was fine. It was quite dusty in the room, notably on the top of the wide picture rail going around the bed. I only noticed when settling down to bed, I’m sure staff would have cleaned otherwise. The corner the bed was in was also a little dark and dingy and pillows were naff. Can hear other guests quite clearly particularly when they are coming up the stairs. Steep stairs up to the rooms. Beautiful view out the room window and good shower and bathroom. Would stay again but in a different room. Worth noting as well that hotel is unmanned overnight. Staff leave the restaurant in the late evening and there is no staff in until 8am ish. There are emergency numbers but worth knowing for safety and security.
Brilliant overnight stay
10.0Stayed here for one night, staff were all very friendly and helpful, nothing was too much trouble. We stayed in room 2 which was at the front. Lovely big room with 4 poster bed. Very comfortable and clean. There are lots of hotels in Wells but I’m glad we chose this one.
Guest review
8.0NO PARKIING Despite not being able to reach the hotel because of a road block, not being able to speak to anyone when we phoned (and we tried several times), being offered parking options that were not available or impractical as a stop from our check-in to check-out, meaning we had to carry our luggage through town from Waitrose long-stay car park, no reception staff for most of our stay and not being able to get breakfast in the hotel, we actually liked the place. The location is ideal for visiting the cathedral and also for excellent restaurants and coffee shops. The passage to our room felt a little like a worm hole; it goes in all directions at rather curious angles. The room offered a view across the green to the cathedral. The clock chimes every quarter; you’ll hear it if you’re awake but it didn’t keep us awake. WiFi in our room was only 6mbps down at best – but even if there a WAP on our floor, the thickness of the walls meant it would have struggled. The bathroom has a bath and a hose with a shower head but no shower. Hot water supply is good. The room had a nice feel about it. The building is definitely old and the hotel has an eccentric charm. We’d stay there again, if we were not driving.
Good to know
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Children stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Check-in & Check-out
Contactless check-out is available
›General
Cashless transactions are available
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›Pets
Pets allowed
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Children and extra beds
No cribs (infant beds) available
›Pets
Only dogs are allowed
›Pets
Service animals are allowed