Comfort Cottage
Sleeps 4 · 59 m² · 2× King bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Kitchen
- Coffee/tea maker
Lovelady Shield Cottages
★★★★ Alston, England, CA9 3LX, Alston, GB
8.2 guest rating· 11 reviews
About this hotel
Charming Cottage Accommodation
Enjoy the comfort of our guestrooms with fully-equipped kitchens and modern amenities like LCD televisions and free Wi-Fi.
Convenient Location
Explore nearby attractions such as Nenthead Mines, Weardale Museum, and North Pennines.
Easy Access to Nature
Discover the beauty of Northumberland National Park, Hadrian's Wall, and High Force within a short drive.
Book your stay at Lovelady Shield Cottages for a tranquil retreat amidst nature and historical sites.
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Rooms & rates
Basic Cottage
Sleeps 5 · 136 m² · 2× King bed, Twin bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Kitchen
- Coffee/tea maker
Comfort Bungalow
Sleeps 8 · 154 m² · 3× King bed, Twin bed, Sofa bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Kitchen
- Coffee/tea maker
Economy Cottage
Sleeps 4 · 68 m² · King bed, 2× Twin bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Kitchen
- Coffee/tea maker
Family Cottage
Sleeps 6 · 127 m² · 3× King bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Kitchen
- Coffee/tea maker
Amenities
- Free self parking
- Smoke-free property
- Wheelchair accessible
Location
Alston, England, CA9 3LX, Alston, GB
- Check-in
- from 04:00 PM to 11:00 PM
- Check-out
- until 10:00 AM
What guests say8.211 reviews
+ Friendly staff+ Lovely location+ Beautiful surroundings+ Tranquil atmosphere− Limited parking− Expensive breakfast− No spa services
Cleanliness7.2
Service7.7
Location8.1
Room Quality7.4
Amenities6.9
Value for Money6.9
Guest review
10.0amazing place and lovely area. been twice now and love it. will defiantly be backp
Lovely place- some issues during our stay
8.0Sadly there was a flash flood when we stayed which impacted the toilet being able to flush, the shower not working and electricity. A couple of other fixable problems which I let management know about. Other than that it was a great place to stay and I'd be happy to go back.
Lovely place; terrible customer service
6.0Lovely, comfortable, dog-friendly apartments in a beautiful and secluded rural location. We had a great time. Unfortunately the check-in experience was atrocious - it took over half an hour to get our keys as we stood around while the receptionist communicated with "the office" by text. Apparently the office were supposed to have emailed me a payment link before I arrived (even though I'd already paid them through Hotels.com but for some reason they also needed to take a deposit), but they hadn't sent it and were very unresponsive. Communication was terrible; no-one seemed to know what they were doing and we kept being asked us the same questions over and over. What's the point in even having a reception desk if the receptionist isn't authorised to actually do anything? And what's the point in having a card machine at reception if I have to pay for everything on my phone using your barely-functional web form? We were desperate for our room after spending the entire day driving and this terrible check-in experience is enough to make me not recommend this hotel. Getting the deposit back was also a nightmare that took at least five phone calls. Once again, all blame was placed on the mysterious "office", never the person I was actually talking to. I'm sad to leave a negative review because the actual apartment was really lovely so it's a shame that the customer service was so poor.
Guest review
10.0It is an excellent property. We, in fact, decided to extend our stay having been so impressed with the cottage. It was clean, comfortable, surprisingly big(the pictures do not do justice). The staff have been very courteous and helpful. The only word of caution is for one to plan their meals well in advance as the area has little to offer in terms of dining. The local co op and Spar are well stocked though (open from 6am until 10pm everyday).
Fantastic accommodation in amazing location
10.0Amazing location, beautiful property with everything you need for a relaxing stay, plenty of Amazing walks. Ideal for a family getaway.
Guest review
10.0Lovely stay , peaceful, out the way. Ideal.for peacful and realxijg weekend
Good to know
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
›Pets
Maximum number of pets per room 2
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Pets
Only dogs and cats are allowed
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Smoking
No smoking
›Pets
Pets welcome
›General
Property follows regional sanitization guidelines We're Good To Go (UK)
›Check-in & Check-out
Contactless check-out is available
›General
Cashless transactions are available
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›Pets
Pets allowed
›Covid
Property does not offer onsite COVID-19 testing
›General
Property is cleaned with disinfectant
›Children and extra bed policy
Children welcome
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›Health & Safety
Property does not require health documentation at check-in
›Pets
Service animals are allowed
›General
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)