Barrowfield Hotel♡

Nice average hotel

6.0

Lovely hotel especially good for older guests who like entertainment and bingo Location ok for us...a little outside Newquay town if you were planning on exploring and had walking issues. We liked the position as we are good walkers and could explore both sides of the hotel. Food tailored to again older tastes, service was ok for us, some were complaining of waiting an hour for breakfast but TBF breakfast was from 8:15...but majority were queuing before that instead of staggering their times.

Holiday coach trip

10.0

Had a great time very clean hotel manager Paul very friendly and helpfull all staff great made our stay good would definitely go back and highly recommended this hotel

Excellent Staff

10.0

I travel with a coach of friends each summer to a Daish hotel. Unfortunately for us we were there July 10th to 14th when there was heatwave across Britain. However this did not deter the staff. I heard some people complaining to reception about the heat in their room, and the staff took it all, as if they could change it!! They would have heat in their own home. The staff made this hotel when it was needed in extreme conditions. A big well done to them. Waiting and chamber staff rushing about in ridiculously hot weather still smiling. I think for what you pay and and for what you get it equals out. Plus there is a pool. Not many have that. Over the road to a beach and beautiful sunset. We can all pick faults in a hotel, but then go home and pick faults in your own place.

Guest review

1.0

Near the town and beaches

− No air conditioning Old rooms and furniture that was dirty Chaotic front of desk staff and manager

Barrowfield Hotel with Glenton

4.0

I went to this hotel with Glenton on a 9 day holiday with my sister. On arrival we were allocated our room which had 3 single beds in it and when we went into the room we noticed that there were dark marks on the carpet, some of them were sticky (see photo). There was a balcony but we were not allowed to use it as birds could be nesting! (We could not see any nests anywhere.) But it did have large cracks on the bottom of it. We had a shower ensuite but when we used the shower the water didn't go away for a while and during the holiday we put up with this until there was scum coming up through the drain. I complained about this and it was fixed that day. We asked for an extra toilet roll and was given this but it was never put in the dispenser (you need a key to put the toilet roll into the dispenser) and it sat on top of the cistern for the whole holiday (see photo). We also had to ask for more hand soap for the dispenser as this had run out too! We had a large fan in the room which was on for most of the holiday as we were there in the June heatwave. There was the customary kettle with tea, coffee, sugar and milk on a tray. Also a small hairdryer if you needed it. There didn't seem to be a hoover used as when walking along the halls and up the stairs there was dirt that didn't disappear for the whole duration of our holiday. In the dining room you get a sheet with the menu for the following meal on your table which you need to fill in along with your table number and the menus for dinner are on a four day rotation which are on the wall as you go into the dining room. On the Sunday morning after arriving we were asked what we wanted to eat/drink which was apple or orange juice or a cereal? You have one only, you can't have juice and cereal (although some people did have juice and cereal) then we were asked what we wanted for a cooked breakfast. After giving the waitress our orders we waited 55 minutes for the cooked food to arrive! My sister had to ask for extra sugar at EVERY meal as they didn't replenish the sugar or salt at the tables between meals. Some of the meals were not nice and on leaving the dining room a number of times I saw plates of food that was hardly touched. The fish and chips with mushy peas was tasteless and seemed to be the cheapest frozen fish and chips that you can buy. The only meal that I enjoyed was the lasagna with salad. The entertainment at night was good as you get a quiz to do (if you want to) and two games of bingo at different times and then singers. A pint of draught Pepsi Max was £3.80 which I thought was a little steep. There were air conditioning units in the dining room and where the entertainment was but they either didn't work or were never switched on as we were there in the June heatwave and it was very warm. There were large cracks on the outside walls and some balconies did look very dangerous to stand on as the rails were coming away from the bottom of the balconies. This hotel needs a lot of money spent on it to bring it back to what it would have looked like when built.

Be aware of this hotel

2.0

Please don't book this hotel it's a shambles.the only good thing was the bar and dining room staff very pleasant. Unfortunately after a 12 hour journey no dinner was served to us.got to our room poky and none inspiring. Bathroom with wholly bath mat was replaced.food was dreadful but was told they get £5 a day to feed us. So obviously food is a after thought. Duty manager not dressed professionally went about with a football strip on, and looked as if he cdnt be bothered . I sat on a small tartan suite I started to scratch I checked it out filthy.i went to reception and spoke to duty manager he asked me to show him so i did. He said he wd have the cleaner look at it in the morning. It was fit for the skip.i cdnt understand as he had walked by it all the time he had worked there. We had to keep asking for towels as they weren't being replaced so no chance of this couch being cleaned. The dining room had around 150 people waiting for dinner little staff had turned up so the duty manager had to fill in.he left his position to do the dining room and no one was securing the front desk anyone cd come.in and get into reception. I cd go on but be aware before booking