Cambria Hotel Columbus - Polaris♡

Good location, decent rooms, good parking, and fair price.

7.0

Good location, I like that the rooms are suites.

Guest review

7.0

Good location. Quick check in. Room was huge. Bed comfortable. Whirlpool tub was nice, loved that it even had lights inside of it that changed color. The nook that house the tub had its own tv which was nice too. Over all it was a decent room, very spacious, hotel lobby was big and had a variety of areas to sit. Indoor pool looked niced. AC worked great, and the sheets/blankets on the bed kept you warm.

− Room Design is very modern but has not been updated/kept up. 3 tvs the one infront of the bed the color of the tv kept changing, possible connection or light bulb issue. 2 remotes but only 1 worked. Light switches missing knobs, holes in the curtains, paint peeling in spots, carpet torn in spots. Check out is at 11 but house keeping showed up just after 9 and tried to enter the room but only reason they they couldn't was because of the hotel lock and they seemed shocked when I appeared through the door opening. Probably need better controls in place to employees don't enter hotel rooms that are occupied until the keys after been turned in. As a female traveler that moment could have turned out worse..

Hell

1.0

Maybe the fact my wife’s wedding ring was stolen

− That you have thieves working there

It was the bare minimum stay.

5.0

The entry into the hotel was nice. The room set up was okay.

− I didn't like there was no a/c in the lobby. The elevators weren't clean. You barely had front desk staff. They don't ask if you're a member or not. The pool area was heated but not the pool I was told it's an indoor heated pool. Rooms weren't clean or dusted. Towels had a stain. Some not all.

Bed bugs, pubic hair and filth

2.0

⭐☆☆☆☆ I stayed at this hotel for a work event and was extremely disappointed with the overall condition, cleanliness, and lack of amenities throughout the property. From the moment I walked into the hallways, there was a strong unpleasant odor that continued into my room. The room was visibly dirty and poorly maintained. The carpets were stained and filthy, the wallpaper was ripped off the walls, and there were noticeable stains on the lampshades. Most concerning, I found pubic hair in the shower and signs of bed bugs, which is completely unacceptable for any hotel and raises serious concerns about cleanliness and guest safety. The conference facilities were also extremely outdated with very limited amenities, making them inadequate for a professional work event. Additionally, there was no food service available, which was a major inconvenience during a multi-day conference. Overall, this property is in desperate need of renovation, deep cleaning, and significant improvements to both its guest rooms and event spaces. I would not stay here again and would not recommend it to anyone traveling for business or leisure.

Comfortable sleep

7.0

The location was good and the bed was very comfortable.

− Our room was not clean! The sheets and towels were clean but the floor had not been vacuumed, the edges of the carpet were very dusty, the table tops and shelves were dusty and the shower grout had mildew. No one was ever at the front desk or working in the lobby area.