The Manor Hotel♡

Worst hotel stay on tour of Maharashtra!

2.0

Worst hotel experience during our 8 night tour of Maharashtra. Hotel was booked by our tour operator. Initially told payment not received. After contacting tour operator, room was allocated. Got out of lift noticed the hallway wasn't that clean, windows were dirty. Entered the room number 208 and it certainly did not look like an executive room, stains on the wall, bedsheet looked old. Entered the bathroom & all the taps looked old fashioned, stained. When tried to turn on the sink tap, it was so loose the it wouldn't turn on. Complained to the tour operator to speak to hotel for room change. After returning from lunch told reception that tour operator contacted hotel for room change. The receptionist said the loose tap has been repaired. I insisted on room change. We were given alternative Executive room 203 and the photo images shows the extent of total disrepair of the bathroom, stains on bedroom walls, couldn't sleep as the ceiling fan making noise even at low speed at night. In the morning went to have a shower and it wouldn't work. Went down to have breakfast and the hall appeared semi dark. Food choice wasn't great either. Ordered masala dosa and dosa was soft instead of crispy. My wife noticed baby cockroaches on table and that put both of us off from eating there again. In all our many years of world travel this was our worst experience stay in a hotel. The pictures of hotel on websites paints a different picture to that in reality what we experienced. It was pointless to contact the tour operator for another room change as the others would turn out to be same. I later learned from some people that rooms on floor 3 has been refurbished and soon rooms on floor 2 and 1 to undergo the same.

5 de 5

10.0

Excelente servicio y excelente la comida en el restaurante

Perfect Birthday Dinner !

10.0

Enjoyed a sumptuous dinner topped with a surprise birthday cake thanks to Shyamal (always smiling and super helpful) who along with Ambadas and Amol went out of their way to make it a memorable evening. Taj Hospitality = 5 Star Always

Had Amazing stay at this property. Best hotel in aurangabad.

10.0

I have stayed in this hotel for 3 nights and trust me the level of service I have got in this hotel was excellent. I appreciate the staff how they are talking care of there. They take care of you so much during your stay that is commendable. I had lovely stay thank you so guys for everything I had a lovely stay in your hotel. Special thanks to Mr Sunil Mukherjee because of him the service level is excellent in this hotel. Keep it up guys, I will definitely come and stay in this next time. I recommend this hotel to all it's the best!!!

A decent stay option

8.0

We had visitor Aurangabad as tourists and decided on this hotel as our stay option. We booked the hotel online at a travel portal. The hotel is located on a wide road and is easy to fine. The hotel building looks decent and has a sufficient parking. Our check in was smooth and hassle free. We had booked the room for 3 adults and initially a smaller room was allotted to us but on requesting we were transferred to a relatively spacious room. The room, the fittings and the furnishing were all good but some how lacked classiness. There were small warms in the bathroom on the soggy wooden surfaces, which we noticed on the day of check out. The room service was quick and to the point. The front desk staff was friendly but mostly being from other towns were not well informed about the local tourist attractions, except for one. The breakfast was buffet type and the spread was better than expected. This is not among the top notch hotels in Aurangabad, however, it served our purpose well.

Satifactory customer service

8.0

Great hospitality n care demonstrated by entire hotel staff. Breakfast menu has good spread.