Deluxe Room
Sleeps 4 · 35 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Alpenheim Charming & Spa Hotel
★★★★ Via Grohmann 54, Ortisei, IT
9.2 guest rating· 132 reviews
About this hotel
Luxurious Spa and Wellness Center
Indulge in relaxation at Alpenheim Charming & Spa Hotel's spa and wellness center, offering hydromassage pools, a relaxation area, massages, and beauty treatments. Enjoy free access to indoor and outdoor pools, ensuring a rejuvenating stay.
Convenient Location and Transportation
Located just a 5-minute walk from the city center, with easy access to public transport and a nearby ski bus, Alpenheim Charming & Spa Hotel offers convenience for exploring the area. Benefit from the winter shuttle service to reach the ski slopes hassle-free.
Comfortable Accommodation with Stunning Views
Experience comfort in bright rooms and suites, many featuring balconies with breathtaking mountain views. Unwind in a welcoming atmosphere with in-room amenities including satellite TV, ensuring a pleasant stay.
Experience luxury, convenience, and comfort at Alpenheim Charming & Spa Hotel. Book now for an unforgettable stay amidst the beauty of Ortisei.
Rooms & rates
King Room
Sleeps 3 · 29 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Deluxe Suite
Sleeps 3 · 55 m² · Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Double Room
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Standard Double Room, 1 King Bed with Sofa bed
Sleeps 2 · 20 m² · King bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Free WiFi
- Minibar
Suite
Sleeps 3 · 55 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Minibar
- Shower
Standard Double Room
Sleeps 2 · 24 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Junior Suite
Sleeps 3 · 40 m² · Extra-large double bed (Super-king size), Queen bed
- Desk
- Bathrobe
- Private bathroom
- Minibar
- Shower
Superior Double Room
Sleeps 3 · 34 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Infinity pool
- Outdoor pool
- Pool with view
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Hot spring bath
- Fitness facilities
- Free Parking
- Restaurant
Show all 82 amenities
- Bar
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- Ski equipment hire on site
- Ski pass vendor
- Ski school
- Ski storage
- Skiing
- Tour desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Beauty Services
- Bike tours
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Cycling
- Delivered food - securely covered
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Horse riding
- Hot tub/Jacuzzi
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Manicure
- Massage services
- Minimarket on site
- Open-air bath
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Public transport tickets
- Safety deposit box
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Tennis court
- Terrace
- Themed dinner nights
- Walking tours
- Wine/champagne
Location
Via Grohmann 54, Ortisei, IT
- Check-in
- from 02:00 PM to 09:30 PM
- Check-out
- until 11:00 AM
What guests say9.2132 reviews
+ Excellent service+ Beautiful location− High price− Inconsistent room placements
Cleanliness8.7
Service10.0
Location9.7
Room Quality8.6
Amenities9.2
Value for Money8.1
Guest review
10.0Loved everything about this place! Great service, spotless room, amazing pool and spa!! Also LOVED the walking trail to town! Beautiful walk. We thoroughly enjoyed our stay!
Unpleasant and rude owner/management.
3.0The hotel is nicely furnished and the rooms are very modern.
− The management was very unpleasant. Nothing charming about the conduct of the manager Georg, despite the name of the hotel. We were given a 'Deluxe Room'. There is no airconditioning in there. My wife was pregnant and the room was unbearably hot. We left the doors and windows open to try to keep the room cool. We were woken by a rubbish truck at 3am and suppliers from 5am onwards. When I complained and asked for a fan, I was given a vertical heater. I was then confronted by Georg, who refused to sit with me to listen to my concerns. He instead was very abrupt and told me he has another room but I will have to pay another EUR 60 for it. After one unpleasant nights sleep I told him this was unacceptable and the least he can do is give us a fan to keep cool or if not, give us another room at no extra cost so at least we have one pleasant nights sleep. I asked him 'What would you prefer? A customer who is unhappy or give us this room (which was available) and at least have a customer who is satisfied?' His reply was 'I do not respond to people who put a gun to my head like this. If you want the room, it's EUR 60'. Well, my primary concern being to look after my pregnant wife and enjoy what was left of our stay, I eventually paid EUR 80 (EUR 60 for the room plus an additional EUR 20 in tax). Needless to say, we are very disappointed with the conduct of the owner, who cares more about the EUR 60 than the true comfort and happiness of his guests. I strongly recommend clients seek other similarly priced hotels with better management.
Great!
10.0Very cozy rooms, everything was very cleanly and organized/new and well thought out, provided amazing items like slippers,bag,robe,flip flops for pool, etc. Very nice views, staff are very friendly and helpful with information on the Dolomites/hikes, great breakfast, amazing stay overall.
no te lo pierdas
10.0muy lindo el lugar y bien ubicado, caminable a restaurantes y comercio buen desayuno y atención
Incredible spa facilities and stunning views
10.0Beautiful hotel with incredible spa facilities and views. Easy 10 min walk into town and the cable cars up to Secada and Alp De Susi. Very peaceful and relaxing stay!
Fabulous 😍
9.0
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Free private parking is possible on site (reservation is needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for € 55 per person per night when using an available cot.
People 3 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.