Classic  Double Room
Sleeps 2 · 17 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Mercure Castres L'Occitan
★★★★ 201 Avenue Charles de Gaulle, Castres, FR
8.6 guest rating· 416 reviews
About this hotel
Tranquil Surroundings and Modern Comforts
Luxurious Amenities
Convenient Location and Exceptional Service
To experience the perfect blend of relaxation and convenience, book your stay at L'Occitan today.
Rooms & rates
Superior Twin Room
Sleeps 2 · 24 m²
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Privilege Room with 1 Double Bed and 1 Sofa Bed
Sleeps 3 · Extra-large double bed (Super-king size), Sofa bed
- Cots
Standard Room
Sleeps 3 · 24 m²
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Superior King Room with Balcony
Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Superior Double Room
Sleeps 2 · 25 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Fence around pool
- Outdoor pool
- Outdoor pool - seasonal
- Pool cover
- Swimming pool
- Spa/wellness center
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 82 amenities
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Pet bowls
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Billiards
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
- Wine/champagne
Location
201 Avenue Charles de Gaulle, Castres, FR
- Check-in
- from 12:00 AM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.6416 reviews
+ Friendly and attentive staff+ Comfortable rooms− Cleanliness issues− Value for dining not meeting expectations
Cleanliness8.2
Service9.2
Location8.7
Room Quality8.6
Amenities8.7
Value for Money8.1
Bon accueil
8.0Propre, personnel accueillant
Ne mérite vraiment pas 4 étoiles !
6.0La chambre est confortable avec une très bonne literie.
− Personnel pas à la hauteur d'un 4 étoiles. Incapable de faire un cocktail correctement, apparemment dépassé dès qu'on lui pose une question. Il faut demander des glaçons alors qu'il fait 40° à l'extérieur. Repas correct mais ne valant absolument pas 35 €. Machine à café en panne lors du petit déjeuner un samedi matin en pleine saison et pas de deuxième machine, cela paraît aberrant. Salle de bain vieillissante avec baignoire. Il faudrait une douche à l'italienne. Parking avec un revêtement de cailloux et de poussière très inconfortable. En résumé, cet hôtel ne mérite absolument pas ses 4 étoiles. Bizarre d'avoir une enseigne Mercure qui est plutôt synonyme de grande qualité. Pour moi, c'est du niveau d'un 2 étoiles, 3 au grand max grâce à la chambre !!
Guest review
10.0Hôtel très calme avec parking. Super! Confortable. Personnel accueillant et souriant.
− Plusieurs pots de confiture vide à 9h30.
Très bon séjour. Nous reprendrons cet hôtel si nous revenons à Castres
9.0Amabilité du personnel. Confort, très bon rapport qualité/prix.
− RAS
Guest review
10.0L'accueil, le petit déjeuner, la piscine
− Rien
pratique
7.0− propreté a révisé, surtout pour la terrasse
Good to know
Please note that if you plan on arriving after 18:00, please notify the property in advance. Contact details can be found on the booking confirmation.
Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
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›Pets
Pets are allowed. Charges may be applicable.