Grand Hotel Zermatterhof
★★★★★ Bahnhofstrasse 55, Zermatt, CH
9.4 guest rating· 499 reviews
About this hotel
Luxurious Heritage Hotel in Zermatt
Exquisite Dining Experiences: Indulge in award-winning cuisine at Alpine Gourmet Prato Borni, Brasserie Lusi, and saycheese! Restaurant. Enjoy daily afternoon tea and live piano music at Stars Bar.
Ultimate Relaxation: Unwind in the Vita Borni spa with a pool and sauna. Rooms offer stunning mountain views, with some overlooking the iconic Matterhorn. Enjoy complimentary tea, coffee, and minibar treats.
Exclusive Events and Amenities: Host events in modern banquet rooms, relax in the smoker's lounge, and explore the hotel garden and terrace. Member of “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”.
Book your stay at Grand Hotel Zermatterhof for a truly unforgettable experience!
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Pool with view
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness center
- Fitness facilities
- Breakfast in the room
- Restaurant
- Bar
Show all 97 amenities
- Screens / Barriers between staff and guests for safety
- Snack bar
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- Golf course
- Ski pass vendor
- Ski school
- Ski storage
- Skiing
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Babysitting/child services
- Beauty Services
- Board games/puzzles
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Hot tub/Jacuzzi
- Indoor play area
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Temporary art galleries
- Tennis court
- Terrace
- Wine/champagne
Location
Bahnhofstrasse 55, Zermatt, CH
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.4499 reviews
Guest review
10.0Alles,Gastronomie in Perfektion,geführt mit viel Liebe, Leidenschaft und Herzblut. Danke.
− Absolutes Top Hotel. Es gibt nichts zu beanstanden.
The place to stay in Zermatt
10.0Zermatt is a lovely experience once you get there. It's not ideal the fact that you can only access by train. But, if you're planning to go there, there is nothing better than the Grand Hotel Zermatterhof. We stayed there for 1 week and went skiing daily. They offer ski valet and transportation to and from the train station. They have a lovely open air cafe and bar, which is the best in town
Luxurious hotel in the Swiss Alps.
10.0Amazing environment, marvellous staff, fantastic food.
− The bedroom was very warm.
Sehr gutes und klassisches Grand Hotel in hervorragender Lage in Zermatt
10.0Der Aufenthalt war in jeder Hinsicht top.
− Es gibt nichts zu bemängeln.
Great experience. We will come back maybe in winter to ski
9.0Tradition, history, views, magical, Breakfast was amazing…. Treated like kings and queens
− No air conditioning Woke up sweating in the night “Hot tub wasn’t hot”
Good to know
Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 8 years old stay for free when using an existing bed.
Children from 9 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
Children up to and including 8 years old stay for free when using an available extra bed.
Children from 9 years old to 12 years old stay for CHF 140 per person per night when using an available extra bed.
People 13 years old and over stay for CHF 200 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
No parking available.
›Pets
Pets are allowed. Charges may be applicable.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.