Executive Double Room
Sleeps 3 · 35 m² · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Hotel Splendide Royal
★★★★★ Riva Caccia 7, Lugano, CH
9.2 guest rating· 1732 reviews
The five stars
Hotel Splendide Royal holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness center, Swimming pool, Room service, Terrace and Sauna.
Guests score it 9.2/10 across 1732 reviews.
About this hotel
Luxurious 5-Star Splendide Royal Hotel in Lugano
Elegant Guest Rooms and Fine Cuisine : The Splendide Royal boasts elegant guest rooms and a renowned restaurant, I Due Sud, with a Michelin-starred executive chef. Enjoy a culinary journey blending flavors from southern Switzerland and Italy.
Splendide Lifestyle Spa and Belle Epoque Bar : Unwind at the on-site spa with a pool, gym, saunas, and steam baths, or indulge in beauty treatments. Experience a sophisticated evening at the Belle Epoque bar with international hors d'oeuvres and cocktails until late.
Convenient Amenities and Location : Benefit from free WiFi, attentive service from a dedicated staff, and parking options. Explore Lugano's boutiques just a short stroll away from the hotel grounds.
Book now to experience the epitome of luxury and hospitality at Splendide Royal Hotel.
Rooms & rates
Superior Executive Double Room Garden View
Sleeps 3 · 30 m² · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Suite Palace, Lake View
Sleeps 4 · 70 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Separate bathtub and shower
Palace Deluxe Single Room, Lake View
Sleeps 1 · 35 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Superior Executive Single Room Garden View
Sleeps 1 · 30 m² · Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Executive Double Room Single Use
Sleeps 1 · 35 m² · Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Superior Palace Single Room
Sleeps 1 · 30 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Junior Suite Palace, Lake View
Sleeps 3 · 55 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Superior Palace Double Room
Sleeps 3 · 27 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Free WiFi
Junior Suite Palace with Lake View
Sleeps 4 · 55 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Indoor pool - seasonal
- Pool with view
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness center
- Accessible parking
- Private parking
- Valet parking
- Breakfast in the room
- Restaurant
Show all 80 amenities
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- 24-hour front desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle
- Airport shuttle (free)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Allergy-free room
- Bowling
- Car hire
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Electric vehicle charging station
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Horse riding
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Temporary art galleries
- Terrace
- Thermometers for guests provided by property
- Wine/champagne
Location
Riva Caccia 7, Lugano, CH
- Check-in
- from 03:00 PM to 06:00 PM
- Check-out
- until 12:00 PM
What guests say9.21732 reviews
+ Great location+ Attentive service+ Beautiful hotel− Cleanliness issues− Room noise− Underwhelming food experience
Cleanliness8.0
Service10.0
Location10.0
Room Quality8.5
Amenities9.5
Value for Money8.5
Great family stay
10.0Came here for 3 nights on a family vacation through northern Italy. The Hotel is beautiful, but rooms might need a refresh. The pool area and Spa were great and very upscale (I would only critique that pool/spa attendant help set up the beds, not just hand you a towel, also they don’t clear up towels once someone leaves which was quite odd). The drinks at pool area are good, but once again you have to go to the bar as no one would come up to you and take the order or see if you need anything (maybe it’s just a cultural thing, but for a 5 star hotel I would expect it). The breakfast was absolutely delicious and food quality was excellent along with the staff.
A lakeside grande dame worth recommending — with one lapse
8.0Two nights in July in a lake-view room. The setting is the reason to come and it delivers completely — a classic lakeside grand hotel with a view that justifies the choice on its own. Breakfast is a genuine highlight: excellent variety, well presented, and champagne offered. The staff are kind throughout — reception, breakfast service and the valet team alike, and that consistency counts for a lot. Two criticisms. The building is showing its age, the reception area most visibly. It would benefit from a careful refurbishment — done properly, it could be brought up to date without losing the heritage character that gives the hotel its charm. That character is worth protecting. The second is a service lapse. At check-in the receptionist went through every request we had made in advance and confirmed each had been met, specifically twin beds in place of a king. We reached the room and found a king. When I raised it, the elderly porter who had brought our luggage came up and made a laboured attempt to separate the bed himself, then told us housekeeping would reset it the following day — apparently there is no housekeeping on the night shift. At this level, a confirmed request should be right before the guest opens the door, and fixable the same evening when it isn't. None of that changed our overall impression. I would recommend the Splendide Royal to anyone visiting Lugano, particularly in a lake-view room
Wonderful stay in Lugano!
10.0Extremely friendly and welcoming staff. Hotel is very clean, has a great location and the renovated rooms are very tastefully done. We felt welcome from the time we drove up. Very nice breakfast buffet and the terrace restaurant was great for a light lunch. The sundeck up above the pool has great views and was quiet and relaxing.
Guest review
10.0The property is beautiful!
Guest review
10.0Super Frühstück. Zimmer sehr schön.
− Service and ser Bar zu wenig professionnel.
Hotels of Earth · questions
- Is Hotel Splendide Royal really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please also note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.
The on-site restaurant serves dinner from Thursdays to Saturdays. Reservations are highly recommended.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
Private parking is possible on site (reservation is needed) and costs CHF 20 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for CHF 50 per person per night when using an existing bed.
Children up to and including 12 years old stay for CHF 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.