Club Premier Room
Sleeps 2 · 54 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Kampala Serena Hotel
★★★★★ P.O Box 7814 Kintu Road, Kampala, UG
8.9 guest rating· 500 reviews
The five stars
Kampala Serena Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.9/10 across 500 reviews.
About this hotel
Luxurious Accommodation
Indulge in comfort and style at Kampala Serena Hotel, offering elegantly furnished rooms equipped with modern amenities such as a TV, air conditioning, and a private balcony. Relax in the well-appointed rooms featuring a cozy ambiance and enjoy the convenience of an electric kettle for your hot beverages.
Recreational Facilities
Unwind and rejuvenate at our outdoor pool or maintain your fitness routine at the onsite fitness centre. Take in the breathtaking city views while lounging by the pool or stay active during your stay at Kampala Serena Hotel.
Convenient Services
Benefit from a range of services including a restaurant serving delectable dishes, a tour desk to assist with your travel plans, and free WiFi access throughout the property. With complimentary parking and attentive staff, your stay with us will be seamless and enjoyable.
Book your stay at Kampala Serena Hotel now for a memorable and relaxing experience.
Rooms & rates
Junior Suite
Sleeps 2 · 57 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Furnished balcony or patio
- Bathrobe
Executive Room
Sleeps 2 · 52 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Club Room
Sleeps 2 · 54 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Superior Room, 1 King Bed
Sleeps 2 · 52 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Superior Deluxe Room
Sleeps 2 · 52 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe Room
Sleeps 3 · 47 m² · Queen bed, 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Junior Suite with Balcony
Sleeps 2 · 57 m² · Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe King Room
Sleeps 3 · 47 m² · Large bed, 2× Single bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior King Room
Sleeps 2 · 52 m² · Large bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Outdoor pool
- Pool bar
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Hot spring bath
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
Show all 100 amenities
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Aerobics
- Airport drop off
- Airport pick up
- Allergy-free room
- Babysitting/child services
- Beauty Services
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Happy hour
- Higher level toilet
- Ironing service
- Key access
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lower bathroom sink
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Movie nights
- Outdoor furniture
- Pedicure
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Terrace
- Themed dinner nights
- Toilet with grab rails
- Walking tours
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
P.O Box 7814 Kintu Road, Kampala, UG
- Check-in
- from 12:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say8.9500 reviews
+ Good food+ Great service+ Nice location− High prices− Need for family amenities
Cleanliness8.7
Service9.2
Location9.3
Room Quality8.7
Amenities8.7
Value for Money8.2
Excellent
10.0− Everything
Guest review
9.0− Staff knocking at the door before check out time very annoying
Good customer service , property is nice and clean, lovely breakfast. I recommend everyone to visit this hotel
10.0The property was nice and clean 😊
− Their steam room always faulty
Guest review
10.0The breakfast, the pool, the staff
Hotels of Earth · questions
- Is Kampala Serena Hotel really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an available extra bed.
People 13 years old and over stay for US$150 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.