Holiday Inn Columbus-Hilliard by IHG♡

Restful and accommodating.

10.0

The location was great, everything was so clean!

− Nothing

Great hotel, with amazing employees

10.0

Caleb at the front desk is very, friendly, knowledgeable and has great customer service. The rooms are very clean and spacious. Thanks Caleb for all of your help, keep up the great work.

A great place to sleep!

10.0

Good place to sleep for a night. Did everything it needed to. Nothing weird and out of the ordinary.

− Just the blinds, the spotlights outside are very bright I assume in order to deter theft from vehicles, but the only issue is the blackout curtains had some “gaps” which was letting in some involuntary light from the spotlights.

Great Service

10.0

The atmosphere was amazing . Ryan was amazing know words can explain his humility and kindness. Those our the type of people that make your business Great and will keep me coming back . Thank you to the entire staff Wingene Robison (Jehovah Witnesses)

Staff was sooo nice!!

10.0

In town for a family event and right off the bat, I knew it would be a great stay! Caleb greeted us and he was so bubbly and polite! I always feel like the staff is what makes the stay! He was so kind, we even chatted for a bit after check in! The room was clean and bed was super comfy! Would stay again!

Amazing Experience!!

10.0

I cannot say enough wonderful things about my stay at the Holiday Inn Columbus-Hilliard! From the moment I walked through the doors, I knew this was going to be a great experience. The first person I met was Caleb at the front desk, and he was absolutely phenomenal. He was warm, welcoming, and incredibly knowledgeable. Traveling can sometimes be stressful, but Caleb made the entire check-in process seamless and completely stress-free. He took the time to answer all of my questions, explained everything thoroughly, and made me feel like a valued guest rather than just another reservation. Exceptional customer service like his is hard to find these days, and he truly set the tone for an amazing stay. Later that evening, I visited the bar and was lucky enough to be served by Ryan. He was such a joy! Ryan was friendly, outgoing, and had an amazing personality that instantly made the atmosphere fun and inviting. He made the beginning of my evening absolutely perfect. Whether he was making drinks, chatting with guests, or keeping everyone smiling, he went above and beyond to make sure everyone was having a great time. Employees like Ryan are a huge reason why people choose to return to a hotel. The room itself was outstanding—beautifully maintained, incredibly comfortable, and spotless. I was genuinely impressed by how clean everything was. The bed was comfortable, the room was quiet, and every detail showed that the staff takes pride in keeping the property in excellent condition. The location was also perfect. It was convenient to everything I needed while still feeling safe, welcoming, and relaxing. The entire hotel exceeded my expectations in every way. I've stayed at many hotels over the years, and I can honestly say this is one of the nicest hotels I've ever stayed in. What truly makes this place stand out isn't just the beautiful rooms or great location—it's the people. Caleb and Ryan went above and beyond to make my stay memorable, and their outstanding customer service deserves to be recognized. I highly recommend the Holiday Inn Columbus-Hilliard to anyone visiting the area. I will absolutely be staying here again, and I look forward to my next visit!