Presidential Room, 1 King Bed
Sleeps 2 · King bed
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
- Shower
Hacienda Santa Cruz
★★★★ Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315, Mérida, MX
8.8 guest rating· 56 reviews
About this hotel
Luxurious Spa
Indulge in massages, body treatments, and facials at our spa to relax and rejuvenate.
Exquisite Dining
Experience fine dining at "Valentina" restaurant by the pool, offering a garden view and a delightful bar/lounge.
Modern Amenities
Enjoy complimentary Wi-Fi, concierge services, and onsite shopping. Unwind at the poolside bar and savor cooked-to-order breakfasts.
Immerse yourself in luxury at Hacienda Santa Cruz, where comfort meets elegance. Book now for an unforgettable experience at our upscale hotel.
Rooms & rates
Junior Suite, Multiple Beds
Sleeps 3 · King bed, Twin bed
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
- Shower
Deluxe Room, 2 Double Beds (Matrimonial)
Sleeps 2 · 2× Double bed
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
- Shower
Family Room, Multiple Beds
Sleeps 7 · 50 m² · King bed, 2× Twin bed, Queen Bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
Deluxe Room, 1 King Bed
Sleeps 2 · King bed
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
- Shower
Superior Room, Multiple Beds
Sleeps 4 · Queen Bed, 2× Twin bed
- Air conditioning
- Private bathroom
- Free WiFi
- Minibar
- Shower
Amenities
- Free WiFi
- Pool umbrellas
- Full-service spa
- Health or beauty spa nearby
- Free self parking
- Breakfast available (surcharge)
- 24-hour front desk
- Safe-deposit box at front desk
- Accessible shuttle
- ATM/banking
- Banquet hall
- Concierge service
- Conference center
- Ecotours nearby
Show all 29 amenities
- Garden
- Hiking/biking trails nearby
- Luggage storage
- Multilingual staff
- No accessible shuttle
- Porter/bellhop
- Proposal/romance packages available
- Shopping on site
- Smoke-free property
- Steam room
- Television in common areas
- Terrace
- Tours/ticket assistance
- Wedding services
- Wheelchair accessible
Location
Calle 86 S/N, Santa Cruz Palomeque, Mérida, YUC, 97315, Mérida, MX
- Check-in
- from 03:00 PM to anytime
- Check-out
- until 12:00 PM
What guests say8.856 reviews
+ Beautiful gardens+ Secluded location− Noise from nearby events− Communication issues regarding events
Cleanliness8.3
Service9.2
Location9.3
Room Quality8.7
Amenities8.8
Value for Money8.7
Great stay!
10.0We had a wonderful 3 day stay at this lovely hacienda. The grounds and the rooms were beautiful, and the staff was first rate.. Everyone was friendly and helpful and helped make our stay much more enjoyable. We saw the owner going around, checking to make sure everything was in good condition. The meals were very good and the wait and bar staff were very attentive. The only suggestion we would make is for the hotel to provide cloth napkins in the bar and breakfast area instead of paper ones. That would be more in keeping with this elegant hotel.
Guest review
8.0todo
Guest review
10.0Es una hacienda hermosa , con unos jardines increíbles
Guest review
6.0Me hubiera gustado me comunicaran que iba a haber un evento una boda enfrente de mi habitación no pudimos dormir hasta que se terminó 2 am , sonido , fuegos artificiales y estroboscopias y mucho escándalo, si la idea de estar en esta propiedad era descansar y estar fuera del ruido
Secluded Hacienda
10.0This Hacienda is tucked away just off the Periferico near the airport and is so secluded you will forget you are in a city of a million people!
Guest review
10.0Sehr schöne Unterkunft
Good to know
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
›Pets
Pets not allowed
›Children and extra beds
No rollaway/extra beds available
›Check-in & Check-out
Contactless check-out is available
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available