Hotels of Earth

JW Marriott Hotel Medan

★★★★★ Jalan Putri Hijau No. 10, Medan, ID

8.9 guest rating· 910 reviews

The five stars

JW Marriott Hotel Medan holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Spa/wellness center.

Guests score it 8.9/10 across 910 reviews.

About this hotel

Luxurious Accommodation with Top-Notch Amenities

Spa Retreat and Culinary Delights

Convenient Central Location

Experience the epitome of luxury at JW Marriott Hotel Medan. Indulge in spacious guestrooms with premium amenities, relax by the outdoor infinity pool or pamper yourself at the Balinese-style spa. Enjoy a culinary journey at the various dining options, from international buffets to Cantonese cuisine. Located in downtown Medan, with easy access to shopping and transportation, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay at JW Marriott Hotel Medan.

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Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Room, 1 King Bed, City View

Sleeps 3 · 45 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>484-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi (10-device limit) </p><p><b>Entertainment</b> - 55-inch LED TV with satellite channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Suite, 1 King Bed

Sleeps 3 · 125 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>1346-sq-foot room with city views </p><br/><p><b>Executive Level</b> - Executive Lounge access</p><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - Free WiFi (10-device limit) </p><p><b>Entertainment</b> - 55-inch LED TV with satellite channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Presidential Suite, 1 King Bed

Sleeps 3 · 200 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>2153-sq-foot room with city views </p><br/><p><b>Executive Level</b> - Executive Lounge access</p><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - Free WiFi (10-device limit) </p><p><b>Entertainment</b> - 55-inch LED TV with satellite channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Junior Suite, 1 King Bed, City View

Sleeps 3 · 90 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>969-sq-foot room with city views </p><br/><p><b>Executive Level</b> - Executive Lounge access</p><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Internet</b> - Free WiFi (10-device limit) </p><p><b>Entertainment</b> - 55-inch LED TV with satellite channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Room, 1 King Bed, City View

Sleeps 3 · 45 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 King Bed</strong></p><p>484-sq-foot room with city views </p><br/><p><b>Executive Level</b> - Executive Lounge access</p><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi (10-device limit) </p><p><b>Entertainment</b> - 55-inch LED TV with satellite channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive Room, 2 Twin Beds, City View

Sleeps 3 · 45 m² · 2× Twin bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>2 Twin Beds</strong></p><p>484-sq-foot room with city views </p><br/><p><b>Executive Level</b> - Executive Lounge access</p><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi (10-device limit) </p><p><b>Entertainment</b> - 55-inch LED TV with satellite channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Executive lounge access, Guest room, 1 King

Sleeps 3 · 45 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.

Executive lounge access, Larger Guest room, 1 King

Sleeps 3 · 65 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

Guest room, 1 King, Panoramic City view

Sleeps 3 · 45 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Junior King Suite

Sleeps 2 · 90 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

Amenities

  • Free WiFi
  • Kids' pool
  • Outdoor pool
  • Pool with view
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Fitness facilities
  • Parking garage
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
Show all 83 amenities
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
  • Golf course
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Nightclub/DJ
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun umbrellas
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

Jalan Putri Hijau No. 10, Medan, ID

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.9910 reviews

+ Great service+ Delicious breakfastOld room facilitiesCleanliness issues
Cleanliness8.2
Service9.7
Location9.2
Room Quality7.7
Amenities8.7
Value for Money8.7

Toller Empfang auf Sumatra

10.0

Erstklassiges Hotel, um erstmal auf Sumatra anzukommen. Tolles Zimmer, mit tollem Blick und gutem Fitnessstudio sowie Massagen! Können wir nur wärmstens weiter empfehlen!

Marie · DE · 2026-07-22

Guest review

5.0

Personeel was ontzettend aardig

Eten was niet lekker in het Café. Ook kwamen alle gerechten tegelijk (vooraf en hoofd).

Peter · NL · 2026-07-20

Beautiful hotel

9.0

Excellent room with comfortable beds and luxurious bathroom. The windows are thin though and you can hear street noise during the night.

We could hear sirens outside all night

Jessica-Lee · AU · 2026-07-14

Enjoyed my stay. Food and drinks are expensive.

8.0

The king hotel room was spacious with an amazing view of the city. The staff were responsive to requests and very helpful overall. The spa in the health and wellness suite is a must do! There’s a shopping centre conveniently located across the road. If you fancy a walk, I recommend a walk through Merdeka open space to Seng Hap (special treats, gifts and food court) and the historic Tip Top restaurant for Indonesian/Dutch food and desserts.

Arrival was unwelcoming. I was greeted by security checks then struggled with my heavy bags from the car to the reception area. 5* service would be a welcome from a porter who collects your bags from the car and puts them through the security scanner and onto a trolley to be taken to your room. Some 5* hotels even greet you with a drink and a hot/cold towel. The cost of food and drink is outrageous. E.g. A small beer which costs Rp35000 in Tip Top restaurant costs Rp138000. Maybe why the hotel bar and restaurants were empty?

Lyndsey · AU · 2026-07-09

Awesome hotel

10.0

The staff were extremely friendly and helpful. The rooms well maintained spacious and comfortable The breakfast was excellent and catered to all Great location

kiwicarole · WELLINGTON, GREATER WELLINGTON, NORTH ISLAND · 2026-07-04

Hotels of Earth · questions

Is JW Marriott Hotel Medan really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.

Parking

Public parking is possible on site (reservation is not needed) and charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 12 years old stay for free when using an existing bed.

People 4 years old and over stay for Rp 484,000 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.