Skip to content
Hotels of Earth

Shangri-La Tokyo

★★★★★ Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, JP

9.4 guest rating· 589 reviews

The five stars

Shangri-La Tokyo holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

Guests score it 9.4/10 across 589 reviews.

About this hotel

Luxurious Accommodation with Spectacular Views

The Shangri-La Tokyo offers a prime location next to JR Tokyo Station, boasting elegant rooms with stunning views of the Imperial Palace, Tokyo Sky Tree, and Mount Fuji. Enjoy top-notch amenities including a 20-meter indoor pool, CHI spa, and exclusive Horizon Club lounge access.

Convenient Transportation and Exceptional Service

With easy access to major subway stations and airports, the hotel ensures a seamless travel experience for guests. Take advantage of the Narita Express Train for airport transfers and enjoy the convenience of staff pick-up from Tokyo Station platforms.

Relaxation and Wellness Facilities

Indulge in rejuvenating spa treatments at CHI, The Spa, or stay active at the 24-hour Health Club with a heated pool and modern gym equipment. Unwind in style and comfort at Shangri-La Tokyo, where luxury meets convenience.

To experience luxury and convenience at its finest, book your stay at Shangri-La Tokyo today.

Rooms & rates

Premier King Room

Sleeps 3 · 68 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe Imperial Garden View King Room

Sleeps 3 · 50 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Deluxe King Room

Sleeps 3 · 50 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Horizon Club Deluxe King Room

Sleeps 4 · 50 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Horizon Club Deluxe Imperial Garden View King Room

Sleeps 4 · 50 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Horizon Club Deluxe Imperial Garden View Twin Room

Sleeps 3 · 50 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Premier Suite, 2 Twin Beds

Sleeps 4 · 120 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Shangri-La Suite

Sleeps 4 · 150 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Horizon Club, Premier Room, 1 King Bed

Sleeps 4 · 68 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Presidential Suite

Sleeps 4 · 269 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Hot spring bath
  • Fitness classes
  • Fitness facilities
  • Accessible parking
  • Parking garage
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
Show all 83 amenities
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Bike tours
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Cooking class
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Lockers
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Public transport tickets
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Steam room
  • Thermometers for guests provided by property
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

Chiyoda-ku, Marunouchi Trust Tower Main, 1-8-3 Marunouchi,, Tokyo, JP

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say9.4589 reviews

+ Great service+ Spacious rooms+ Excellent location− Poor breakfast buffet− Some noise from train station
Cleanliness9.5
Service9.9
Location9.5
Room Quality9.4
Amenities9.5
Value for Money8.9

Toll!

10.0

Toller Service - Alle extrem hilfsbereit

− Eigentlich nichts

Alexander · DE · 2026-10-17

Great location and mazing customer service.

10.0

It’s very fancy and walking distance from the Tokyo station.

− They brought me a wine bottle for my bday.

Karina · US · 2026-09-13

Super relaxing and comfortable

9.0

Location was excellent, rooms were spacious and comfortable with great views. The staff was amazing and very accommodating with requests. Spa facilities and experience was amazing!

− For the price between gym facilities would be nice. Train stations noises were a little disruptive.

Calin · US · 2026-09-12

Guest review

9.0

Beautiful. Amazing facilities and everything in the rooms. Staff were incredible and so friendly and helpful.

Nadine · AU · 2026-09-07

Very nice stay

9.0

Nice room, nice pool, nice restaurant and nice breakfast

− Sometimes the service is not at the level of a 5 star Hotel for example the dishes do not arrive all at the time and the children are served when the parents have finished eating while you would expect them to be served first.

ASTRID · FR · 2026-09-05

Hotels of Earth · questions

Is Shangri-La Tokyo really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Breakfast charge for children is not included in the room rate and will be informed / charged upon check-in, based on the age group of the child. This is not applicable for Club rooms and Suites.

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.

Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.

As of 01 January 2019, the property will be entirely non-smoking.

"Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"