Double Room
Sleeps 3 · 49 m² · Extra-large double bed (Super-king size)
The unit offers 1 bed.
Rosewood Sand Hill
★★★★★ 2825 Sand Hill Rd., Menlo Park, US
8.9 guest rating· 110 reviews
The five stars
Rosewood Sand Hill holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.9/10 across 110 reviews.
About this hotel
Luxurious Accommodations
Indulge in comfort and luxury with amenities like flat-screen HDTV, walk-in closets, and Nespresso coffee machines. Relax on your private terrace with stunning views of the gardens and mountains.
Personalized Services
Experience top-notch services with in-room dining, housekeeping, and valet parking. Enjoy complimentary overnight shoeshine and access to laundry and dry cleaning services at your convenience.
Memorable Dining Experiences
Savor regional cuisine at Madera restaurant with panoramic mountain views. For a casual meal, visit Madera Bar or the outdoor pool for a selection of light bites.
Book your stay at Rosewood Sand Hill to enjoy a blend of luxury, comfort, and unparalleled service.
Rooms & rates
Pick your dates. Prices are live, not cached.
Quadruple Room
Sleeps 4 · 98 m² · Extra-large double bed (Super-king size)
The unit offers 2 beds.
Luxury Room (Premier Suite)
Sleeps 4 · Sofa bed, King bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
- Free WiFi
<p><strong>1 Double Sofa Bed and 1 King Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch flat-screen TV with premium channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Frette Italian linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking, renovated in June 2020</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Premier Room, 2 Queen Beds
Sleeps 4 · 51 m² · 2× Queen Bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
- Free WiFi
<p><strong>2 Queen Beds</strong></p><p>553-sq-foot soundproofed room, located on the top floor, furnished balcony with mountain and garden views</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch flat-screen TV with premium channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Frette Italian linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p>Non-Smoking, renovated in June 2020</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Presidential Villa
Sleeps 6 · 220 m² · 2× King bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
- Free WiFi
<p><strong>2 King Beds</strong></p><p>2370-sq-foot soundproofed room, furnished lanai with mountain and garden views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch flat-screen TV with premium channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Frette Italian linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking, renovated in June 2020</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Quadruple Room
Sleeps 4 · 98 m² · Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious quadruple room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 2 beds.
Quadruple Room
Sleeps 4 · 49 m² · 2× Queen bed
The unit offers 2 beds.
Premier Room, 1 King Bed
Sleeps 2 · 49 m² · King bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
- Free WiFi
<p><strong>1 King Bed</strong></p><p>527-sq-foot soundproofed room, located on the top floor, furnished balcony with mountain and garden views</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch flat-screen TV with premium channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Frette Italian linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking, renovated in June 2020</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Premier Room, 1 King Bed, Accessible (Hearing Accessible)
Sleeps 2 · 49 m² · King bed
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
- Free WiFi
<p><strong>1 King Bed</strong></p><p>527-sq-foot soundproofed room, located on the top floor, furnished balcony with mountain and garden views</p><br/><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch flat-screen TV with premium channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Frette Italian linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking, renovated in June 2020</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Luxury Suite, Accessible, Bathtub (Mobility, Hearing, ADA Tub)
Sleeps 4 · 98 m² · King bed, Sofa bed
- Furnished balcony or patio
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>1054-sq-foot soundproofed room, furnished balcony/patio with garden views </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) </p><p><b>Entertainment</b> - 50-inch flat-screen TV with premium channels, pay movies, iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)</p><p><b>Sleep</b> - Frette Italian linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Wheelchair accessible</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking, renovated in June 2020</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Amenities
- Free WiFi
- Fence around pool
- Heated pool
- Outdoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
Show all 87 amenities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle (additional charge)
- Allergy-free room
- ATM/cash machine on site
- Beauty Services
- Bike tours
- Car hire
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Dry cleaning
- Electric vehicle charging station
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Hot tub/Jacuzzi
- Ironing service
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Table tennis
- Tennis court
- Terrace
- Thermometers for guests provided by property
- Walking tours
- Yoga classes
Location
2825 Sand Hill Rd., Menlo Park, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.9110 reviews
+ Lovely pool+ Fantastic staff+ Great breakfast+ Nice views− Cleanliness issues with food− Service inconsistencies− No hot water in rooms
Cleanliness7.3
Service9.8
Location9.8
Room Quality8.8
Amenities10.0
Value for Money8.3
Asaya Spa Scheduling Beware
2.0Terrible customer satisfaction for a luxury service. We booked a couples massage a month ahead of time online and I mis-wrote the appointment in my calendar. I received a confirmation the day of scheduling, but never received a call, email, or text with reminder(s) of the appointment as the date drew closer (like most other businesses). We completely missed the appointment and only received a text 10 minutes after the appointment began and an automated "thank you for coming" email afterwards. After calling the spa to explain the situation, they said they had charged the full amount and could not refund any of it. They would only give me a discount for another treatment but after this, I would not want to give them any more money ever. They implied that I did not understand how to read email and probably had missed it in spam or something... I am a techie and that did not happen... in any case, if you are looking for the lux experience, you will not find it at Asaya.
Guest review
10.0I had a very enjoyable massage at the spa followed by the steam room. I swam laps in the pool and it was heated perfectly to 82 degrees. Food in the restaurant was tasty and service was impeccable. Although you can hear the noise from cars once inside my room it was completely quiet.
Guest review
10.0Good people great service
Stay if your own risk
2.0Outside of the valet staff at the front door my entire experience was forgettable. The food my wife ordered through room service arrived with nats, one of the outlets at the bedside didn’t work so my son’s iPad died, the shower temperature water was cold, there was a strange clicking sound that persisted off and on at night, and they attempted to run charges on a card I did not want them to. My wife and I handed the front desk a card to use for all charges during check-in, somehow they claimed to not have that card on file and attempted to charge the card I used for booking the reservation. When I had 5 pending charges show up on my bank statement I was so confused. I then received a text message at 11:30 PM for a credit card authorization form I was confused about. They obviously wanted to be paid ASAP but nothing about my experience gave me the confidence that the pending charges that appeared on my bank statement would turn out to be actual deductions. I was inconvenienced during my stay and I was inconvenienced after my stay at this so called 5 star hotel. Aside from the removal of the room service for food, I wasn’t given an apology or a discount on my stay for how badly they failed on every aspect of hospitality. Instead I was repeatedly told they would look forward to seeing me again at my next visit. Just stay at the 4 seasons.
Guest review
8.0Lovely pool and staff. The breakfast was wonderful and the views from the Madera restaurant terrace are beautiful. Spa was great and my massage was one of the best ever. Thank you Rosewood for a lovely stay!
Elegance meets zen in a property that delivers above and beyond
10.0This property epitomizes understated luxury in all the right ways. Impeccable service, plush furnishings, a serene, one-of-a-kind setting all amongst the backdrop of a timeless quaint sophistication -- the words fall short -- simply stay here and be happy. A bay area gem, you will rave about it to your friends as you daydream of your next visit. My wife said, in her words, "I will stay here ANY time you want...ANY TIME...."
Hotels of Earth · questions
- Is Rosewood Sand Hill really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
The hotel will authorize the credit card provided. This is not a payment but only a pre-authorization to check the validity of the credit card.
Resort Fees include:
. Complimentary WiFi
. Complimentary self-parking around the property
. Mercedes Driving Experience (Front Office will provide details if inquiry)
›Parking
Free private parking is possible on site (reservation is not possible).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.