Hotels of Earth

Hyatt House Richmond - Short Pump

★★★ 11800 West Broad Street, Suite 1098, Richmond, US

8.6 guest rating· 669 reviews

About this hotel

Luxurious Accommodations

Each modern studio at HYATT house Richmond West boasts a flat-screen cable TV and a seating area. Guests can enjoy the convenience of a full kitchen with a dishwasher and microwave, as well as a private bathroom with a hairdryer and free toiletries.

Convenient Amenities

Guests can take advantage of the 24-hour reception, safety deposit box, and free parking. The hotel also offers meeting rooms, dry cleaning services, and a self-serve laundry facility. Additionally, a business center with fax and copy services is available for those traveling for work.

Prime Location

Located in Short Pump, Henrico, our hotel is just a short walk away from the Short Pump Town Center and Funny Bone Comedy Club. With the University of Richmond only 15.8 km away, HYATT house Richmond West is the perfect choice for both leisure and business travelers.

Book your stay at HYATT house Richmond West now for a memorable experience!

Rooms & rates

Queen Room with Two Queen Beds

Sleeps 4 · 37 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

King Studio with Accessible Tub - Disability Access

Sleeps 2 · 39 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Coffee/tea maker

Corner Suite

Sleeps 2 · 63 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Deluxe Suite, 1 Bedroom, Kitchen

Sleeps 4 · 49 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Kitchen

Executive Suite, 1 King Bed

Sleeps 2 · 63 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker

One-Bedroom King Suite

Sleeps 4 · 49 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

King Studio with Sofa Bed

Sleeps 4 · 39 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Sleeps 4 · 39 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Kitchenette

Executive Suite, 1 King Bed, Bathtub, Corner

Sleeps 2 · 63 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Deep soaking bathtub

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Accessible)

Sleeps 2 · 39 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Bathtub grab bar

Amenities

  • Free WiFi
  • Fitness center
  • Free Parking
  • Accessible parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
Show all 39 amenities
  • Board games/puzzles
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Meeting/banquet facilities
  • Minimarket on site
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Wine/champagne

Location

© OpenStreetMap contributors

11800 West Broad Street, Suite 1098, Richmond, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.6669 reviews

+ Good location+ Friendly staff+ Generally good serviceCleanliness issuesOld roomsPoor food quality
Cleanliness7.6
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money7.6

Very comfortable

10.0

Best sleep I've had in a long time. Very comfortable. Staff was very friendly. Breakfast was very good!

Amy · US · 2026-07-25

Enjoyed it

8.0

Location, near shopping center and restaurants

Actual location is awesome

Margaret · US · 2026-07-06

Great Location

10.0

Very nice hotel very nice staff. It was clean. We had no issues or concerns. Staff was very helpful. Breakfast was delicious. Would recommend staying there again very convenient location. Parking was ample

LadeDragon · FAYETTEVILLE, NORTH CAROLINA · 2026-07-01

Convenient to Restaurants

10.0

The location of the hotel to a great variety of good restaurants within walking distance makes the hotel special. Also, the proximity to downtown Richmond facilitates transportation to areas of interest. Finally, the breadth of breakfast items should please all looking for repast.

Irwin49 · PISCATAWAY, NEW JERSEY · 2026-06-29

Guest review

9.0

Walking distance to mall, other shops and restaurants. Close to where my mother and relatives lived.

On the website to the hotel, they said they had a swimming pool. When I checked with the front desk upon arrival, there was no swimming pool. That was a small disappointment as I had packed my bathing suit.

Rhea · US · 2026-06-29

Good to know

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.