Hotels of Earth

Crowne Plaza London - Kingston by IHG

★★★★ Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ, Surbiton, GB

8.2 guest rating· 126 reviews

About this hotel

Luxurious Amenities

Enjoy a 24-hour fitness center, complimentary Wi-Fi, and concierge services. Indulge in a meal at the restaurant Three Sixty or opt for 24-hour room service.

Business and Events

Benefit from a 24-hour business center, express check-in, and ample event space including conference rooms. Complimentary wired internet access is available throughout the hotel.

Prime Location

Located in the historical district of Surbiton, this hotel is within a 5-minute drive of Thames River and Hampton Court Palace. Easily accessible from Heathrow Airport and other major airports.

Book your stay at Crowne Plaza London - Kingston, an IHG Hotel for a luxurious and convenient experience.

Rooms & rates

Premium Room, 2 Twin Beds, River View

Sleeps 2 · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

Standard Room, 1 Double Bed, Accessible

Sleeps 2 · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

Standard Room

Sleeps 2 · Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

Standard Room, 2 Twin Beds

Sleeps 2 · 10 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

Premium Room

Sleeps 2 · Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Premium Room, 1 Double Bed, River View

Sleeps 2 · 13 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Standard Room, 1 Double Bed

Sleeps 2 · 10 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

Suite, 2 Bedrooms

Sleeps 4 · 38 m² · 2× Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Premium Room, 1 King Bed, River View

Sleeps 2 · 13 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Suite, 1 King Bed, Balcony

Sleeps 4 · 16 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

Amenities

  • Free WiFi
  • Conference space
  • Free newspapers in lobby
  • Parking (limited spaces)
  • 24-hour fitness facilities
  • Fitness facilities
  • Use of nearby fitness center (discount)
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Golfing nearby
  • 24-hour front desk
Show all 35 amenities
  • Safe-deposit box at front desk
  • 24-hour business center
  • Assistive listening devices available
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Boat tours nearby
  • Computer station
  • Concierge service
  • Designated smoking area
  • Elevator
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Free wired internet
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Sailing nearby
  • Television in common areas
  • Wedding services

Location

© OpenStreetMap contributors

Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ, Surbiton, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.2126 reviews

+ Friendly staff+ Clean rooms+ Comfortable stayBreakfast could be improvedIssues with room assignments
Cleanliness7.5
Service9.0
Location8.5
Room Quality8.0
Amenities8.0
Value for Money8.5

Guest review

4.0

I did not have a balcony in my room. Overall my stay was not that great. This was definitely not a 4 star hotel. I stay quite regularly at many Crowne Plazas, and this one was lacking considerably. From the poor reception behaviour when I arrived, food at breakfast was not to the same level as others in the group. Common areas were dirty. Lifts not working. Overall poor this would be more like a 2 or 3 star.

Terri-Louise · 2025-09-29

Guest review

6.0

Body wash in shower had not been filled up

Amy · 2025-09-28

Guest review

6.0

The door to the balcony didn’t close properly - room was noisy as a result Not as close to HCP as advertised

Gary · 2025-09-21

Guest review

10.0

Very comfortable and clean

Sibongile · 2025-09-09

Guest review

10.0

Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room.

Patricia · 2025-09-08

Works well - good hotel

8.0

Nothing to complain about. Works well ... smooth check in and check out. Car parking no problem. Hotel generally in reasonable condition and clean. Room comfortable and clean - good powerful shower. Buffet breakfast good.

R P · 2025-08-31

Good to know

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Pets

Pets not allowed

General

Individually-wrapped food options are available for dinner

Sustainability Certifications

Property confirms they are implementing guest safety measures

General

Individually-wrapped food options are available for breakfast

General

Individually-wrapped food options are available for lunch

Noise policy

Noise-free rooms not guaranteed

General

Property follows regional sanitization guidelines We're Good To Go (UK)

Check-in & Check-out

Contactless check-out is available

General

Gloves are available to guests

General

Guests are provided with free hand sanitizer

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Covid

Property follows sanitization practices of COVID-19 Guidelines (CDC)

General

Staff temperature checks are conducted regularly

General

Cashless transactions are available

Parking

Parking height restrictions apply

General

Masks are available to guests

Guest type

Essential workers only - NO

General

Individually-wrapped food options are available

General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General

Staff wears personal protective equipment

General

Temperature checks are available to guests

General

Food service has been amended for enhanced safety

General

Property is cleaned with disinfectant

Guest type

LGBTQ friendly

General

Individually-wrapped food options are available through room service

General

Social distancing measures are in place

General

Professional property host/manager

General

Protective clothing is available to guests

Check-in & Check-out

Contactless check-in is available

Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

General

Shield between guests and staff in main contact areas

General

Masks are compulsory at the property