Two-Bedroom Dual Key Apartment - No Housekeeping
Sleeps 4 · 94 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Oaks Townsville Hotel
★★★★ 81 Palmer Street, Townsville, AU
8.2 guest rating· 3036 reviews
About this hotel
Stunning Views and Modern Comfort
Experience breathtaking views of Mt Stuart and the harbour from our stylish studios at Oaks Townsville Metropole Hotel. Enjoy the convenience of modern kitchenette appliances and full laundry facilities in every room, along with air conditioning, cable LCD TV, and internet access for your comfort.
Complimentary Amenities for a Relaxing Stay
Take advantage of our complimentary swimming pool and fitness room during your stay. Benefit from free private parking, a tour desk for exploring the area, and meeting facilities for your convenience at Oaks Townsville Metropole Hotel.
Ideal Location for Dining and Entertainment
Located on cosmopolitan Palmer Street, our hotel offers easy access to a variety of restaurants, cafes, and bars. Explore the vibrant dining scene and entertainment options, including Jupiters Casino, just a stroll away.
Rooms & rates
Studio
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Mount Stuart Studio
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
City Scape Studio
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Two-Bedroom Dual Key Studio
Sleeps 4 · 94 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Mt Stuart Studio - No Housekeeping
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Studio - No Housekeeping
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
City Scape Studio - No Housekeeping
Sleeps 2 · 30 m² · Extra-large double bed (Super-king size), 2× Single bed
- Desk
- Air conditioning
- Private bathroom
- Kitchen
- Coffee/tea maker
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Fitness center
- Free Parking
- Restaurant
- Bar
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- First aid kit available
- Games room
Show all 24 amenities
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Invoice provided
- Laundry washed per local authority guidelines
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
Location
81 Palmer Street, Townsville, AU
- Check-in
- from 02:00 PM to 09:30 PM
- Check-out
- until 10:00 AM
What guests say8.23036 reviews
+ Comfortable beds+ Great location+ Helpful staff+ Good amenities− Filthy cleanliness issues− Limited parking− Hard beds
Cleanliness6.7
Service8.7
Location9.2
Room Quality7.7
Amenities8.7
Value for Money8.2
Bad Experience
1.0Nothing, Very out dated. Furniture falling apart
− I'm not usually one to complain, but this was a terrible experience. We booked a studio room and noticed a strong smell that became much worse after we returned that evening. Opening the balcony door didn't help. I called the night caretaker twice, but he didn't come to inspect the room and said there was nothing he could do. The smell became so bad it made us feel sick, so we packed up and left to sleep in our car. The next morning, I called twice to speak with the manager but never received a callback. Very disappointing customer service. I would rate this stay 0/10.
Not to bad
6.0Location
− The fact the fire alarm went off at 2am
Good to know
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.
Please note that this hotel requires an AUD 1 credit card pre-authorization upon check in to cover any incidental charges.
Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for AUD 20 per person per night when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Pets
Pets are not allowed.