The Kontiki♡

Guest review

10.0

Great customer service, very friendly. Very peaceful, beautiful nature not too crowded

Excelencia

10.0

El tamaño de la habitación, el servicio de la gente, sus piscinas y rápido acceso a la playa.

− Es perfecto

An unforgettable adventure at Kontiki Beach Resort

10.0

We arrived a little nervous. This was our very first holiday with our daughter, just six months old. Then the doors opened, and everything changed. Raigen and Jonathan welcomed us like family. The hostesses greeted us with warm smiles the moment we stepped inside. From that first hello, we knew we were in good hands. The location is simply stunning. The sea, the light, the calm. Every corner invited us to slow down and breathe. With a baby, that peace meant everything. The service was excellent from start to finish. Attentive, but never intrusive. Kind, but always professional. The team thought of things before we even asked. And it is wonderfully child-friendly. We felt relaxed with our little one, day and night. That comfort turned a first trip into a real adventure. Thank you, Raigen, Jonathan, and the whole team, for making our daughter’s first holiday one we will never forget. We came as three. We left with a memory for life. See you next year!

Do not stay at Kontiki hotel

2.0

Upon arrival I was provided the two bedroom apartment that I paid through a third party. The rooms have air conditioning in the bedrooms but no air conditioning in the living room/kitchen area. It was unbelievably hot and utilizing the stand up fan only circulated warm air. I spoke to a manager and not only did they say there was nothing they can do, they had no rooms available to move me nor were they able to provide me a refund. Horrible customer service. Horrible experience. Horrible hotel that’s unbelievably hot.

Very relaxing stay

10.0

Very friendly and helpful staff and a great private beach. We stayed at the beach house which is great for families. Can be a bit pricey especially if don’t have amenities like beach chairs included upfront in a package deal but that might be to be expected.

A Gorgeous Birthday Getaway with a Few Service Gaps

8.0

I stayed at Kontiki Beach Resort with my daughter to celebrate her 30th birthday, and overall we had a wonderful experience. The resort is beautiful, our room was exactly as pictured, and the floating breakfast exceeded our expectations. Most of the staff were friendly, helpful, and accommodating. The beachfront cabanas were amazing, and the bartenders provided exceptional service throughout our stay. Our biggest disappointment was our arrival experience. I paid for the resort's private airport transportation, which was advertised with champagne, but we were picked up in an older, worn vehicle and there was no champagne. Since this was the beginning of a milestone birthday trip, it was a disappointing first impression. We also experienced some challenges with transportation during our stay. The resort indicated they would help us arrange taxis as needed, but instead they repeatedly relied on the same driver, which nearly left us stranded one evening. Fortunately, the organizers of one of our excursions introduced us to Gregori Henriquez Transport. Their Kumbai app made scheduling rides incredibly easy, and the drivers were consistently punctual, often arriving early, and very accommodating. As two women traveling alone, having reliable transportation gave us tremendous peace of mind. The only other issue was our room temperature. It was extremely cold, and despite trying to adjust the thermostat, nothing changed. When we contacted the front desk, we were simply told to "play with it," which was not helpful. After requesting maintenance, we learned that the thermostats were not actually functional and had to be manually adjusted using tools and a ladder. Despite these issues, we truly enjoyed our stay. Kontiki Beach Resort is in a great location, close to shopping, restaurants, and beach events, making it an excellent home base for exploring Curaçao. I would absolutely recommend the resort, but I would skip the private airport transportation and arrange transportation independently instead. This version keeps the review balanced by highlighting the resort's strengths while providing constructive feedback about the areas that could be improved.