Holiday Inn Express & Suites Frazier Park by IHG♡

No Hot Tub as advertised!

2.0

Came here because they had a hot tub. Hot tub hasn’t been working for quite some time. Very disappointing.

Very nice place to stop for the night

10.0

I stopped here for the night while making a trip to Fresno. This is a very nice Holiday Inn that seemed to be either new or very well kept. My room was clean and comfortable. The included breakfast was decent and filling, and the rate was good.

This is a great staging point for graduation ceremonies on the other side of the pass.

10.0

Great location with a friendly team!. Used this location to attend graduation ceremonies at UC Irvine. Great staging point.

Amazing stay, would stay again, need a second kitchen worker during the week

10.0

We got in late and were greeted with a cheerful receptionist, had a great sleep, and Carla made the best breakfast!! She troubleshot the pancake machine and made my kids’ day!! At every other Holiday Inn express we stay at, there are always at least TWO people helping in the kitchen. But poor Carla was cheerfully scrambling and hustled her tail off. She was constantly refilling food, resetting the coffee machines, the trash was overflowing because there’s only so much one person can do. And she did it all with smile! She wished us a wonderful day, as she was running back-and-forth she was keeping everyone updated on what food she was bringing out so they could go get a refill. I think you should reconsider having only one person worked during the weekdays. From 7:30 to 8:30 AM, there were any seats open because it was so busy. I work in medicine, and I would kill to have an employee like Carla. Don’t burn her out, she deserves some help! ❤️❤️ We would stay here again in a heartbeat, thanks for a safe and comfy place to stay! Breakfast was definitely the highlight, Carla especially!!

Great staff, clean rooms and service, thanks Ricky!

10.0

I’ve stayed at this hotel twice this year, and both times the staff has gone above and beyond to provide exceptional service. During my first stay, I experienced some issues at check-in, but an associate was able to resolve everything quickly and professionally. I wish I had gotten his name because he truly made a stressful situation much easier. Most recently, Ricky assisted me with several questions and requests during my stay. He was incredibly attentive, responsive, and genuinely committed to providing great customer service. His professionalism and willingness to help did not go unnoticed. It’s rare to receive such consistently outstanding service, and I’m happy to say that both of my experiences here have been excellent. Thank you, Ricky, for going above and beyond and helping make my stay a great one!

Would stay here again

10.0

The clerk at the desk was very helpful and pleasant, the room was clean, the bed was very comfortable, breakfast in the morning was plentiful even without the pancake machine working. There were places you could fill up your water easily, and drinks were available 24/7. I would stay here again.