MUR Hotel Faro Jandía♡

Dysfunctional staff in a gorgeous location.

6.0

Yes it was a beautiful place to be …..BUT there were so many odd situations during our stay that made us so happy to be leaving after 2 weeks… too long. So the first one and the worst one. Breakfast finished at 11am we went at 10.40 got everything we needed well before 11am. At 11,05 we were still finishing our breakfast and a young, obnoxious guy came along and tried to take our plates while we were still eating. He stood watching us shouting you have 5 minutes,,,the rudest person ever. I was shocked never ever been treated this way. Then the evening meals were awful considering this was a 4 star hotel.mushy broccoli and awful seafood. The hotel is deathly no warmth or happiness. The cleaning staff were wonderful and friendly. The room was wonderful but I would never recommend this place if you want a happy environment there is something not quite right and it shows.

Excellent value for money!

10.0

Delighted with our stay in a superior room with a sea (& pool) view & all inclusive. Stayed with my adult daughter on my birthday week. Lovely spacious room & big comfortable twin beds pushed together. Excellent large & quite private balcony with sunbeds, table & chairs & good views. Close to a range of shops & a very short walk to the sandy beach. Morro Jable village about 15 mins easy walk away. Parking available on the street close by (or private underground car park if you qualify). Arrived late but there was cava at reception & a magnificent 3-course meal saved for us (+ more cava!). All the staff were welcoming, hard-working & helpful. Pool was heated & there appeared to be sunbeds available most of the time (not always in the sun at this time of year!). 3 tennis courts & table tennis but crazy golf looked neglected. Good bar & excellent cocktails. Plenty of tasty variety for breakfast & dinner (labelling could be improved though). Entertainment was variable & typical of the Canary Islands but most not for us! Cute ‘resident’ cats … & a hedgehog family around the covered outside smoking area. We love the peace of Morro Jable & hope to return - almost certainly to this hotel as it offers exceptional value for money.

A great hotel perfectly placed for beach holiday in the sun

10.0

I booked a weeks holiday at the Faro Jandia through Jet2 staying on a half board tariff in a sea view room. I travelled with my son . It was his suggestion to return to this hotel after a successful trip at the same time last year. I have stayed at this hotel many times either with my son or my wife and on each occasion I have found the hotel to be excellent. Its location is well placed for the excellent beach and the shops or if you fancy a relatively short walk into the old town itself . The one drawback for this hotel is the coach transfer offered by Jet2 . Its takes at least 90 minutes on the bus and you tend to be one of the last drop offs which after a late arrival time meant we arrived at the hotel after 11pm . Car hire is very competitive in Fuerteventura so I think if we are to return to this hotel I would hire a car at the airport and commute myself. Alternatively you could book the hotel directly and if you stay 12 nights or more the hotel will pick you up. On arrival check in was quick and efficient and they provided a cold meal in the dinning room. The rooms are all very similar . They are spacious and provide tea making facilities and a fridge and also have plenty of seating with a decent sized balcony. The bathroom had a good walk in shower WC bidet and WHB which all work well . Our room was cleaned well and towels and bed linen are changed at your request. Beach towels are also provided . The view from our room was reasonable however from past experience the higher up you are the better it is. Breakfast in the morning provides most items you would expect. I did not see an option for poached eggs but the orange juice is freshly squeezed and if you want some Fizz added or even vodka to perk you up this is available. There was a very good variety of breads on offer which is nice and personally I liked the freshly made pancakes. Dinner in the evening was usually on a themed basis . Some of the freshly cooked items could be underdone so watch carefully when they are cooking it to make sure it is done to your preference, The deserts are in my opinion the star of the show. Everyone I had was delicious. The small thing I might criticise is the variety of cheeses on offer which is limited. The other point to note are the bar prices which I thought was reasonable. We had some really nice wines with our meal and reasonable prices. There is an all inclusive package available but this tends to limit the drink choices so personally its not for me but might be for others. The service from the staff at all meals and also from the bar was excellent so if you feel the same I would encourage to personally tip where you felt is due. We hired a car from a Cicar so we could explore the island and also play golf a few times . The hotel charge for parking however generally I found parking on the main street to be straight forward. We also arranged to return the car at the airport which avoided the return bus trip. My son used the gym and spa a lot . He found the gym quiet with the indoor pool and sauna generally well used. Overall I find this hotel great value even after five visits and would certainly consider a sixth visit. Looking around the dining room I did notice some familiar faces so I think the hotel does attract a lot of repeat customers which tells you something.

Excellent stay

10.0

This was our second visit to this hotel and resort. It really is a very central location but a calm and tranquil oasis. Rooms are large, well equipped and kept very clean. Food is good with lots of choice. The staff are absolutely amazing. There is also an indoor spa which is definitely worth a visit. Hopefully we will return soon.

Excellent

10.0

Another great stay at this hotel. Yes, it is predominantly German but there are English and Spanish people too, all guests friendly and I get to practice my school German and Spanish ! We met new people and saw guests we’ve seen there previously. Friendly and welcoming Hotel staff. Large room with very comfortable bed, sofa and a large balcony with reclining chairs and foot stools with a pool view and a view of the sea and lighthouse. Guaei kept our room clean and tidy. The staff work hard both at lunchtime and evening and you never have to wait long to be served. The hotel is in a good location and there are plenty of shops nearby if you fancy doing some shopping. There are a couple of supermarkets if you run out sun cream or anything else you might need. You can hire sun beds and umbrellas on the beach and beach bars if you are not wanting to go back to the hotel for lunch. We always stay on an All Inclusive basis as it gives free entrance into the spa and if you are staying 12 nights or longer, there is a free airport transfer which is greatly appreciated. We have never had a problem with the food in the evening, salad bar and always 2 options for meat or fish, with a choice of vegetables, potatoes and pasta dishes and even a roast! If you have a sweet tooth, small dessert cakes and ice cream and a cheese selection if you have room! We enjoyed the entertainment, it finishes at 11pm with the bar closing at midnight. It was lovely to see the Manager again who plays the saxophone on a couple of evenings. Great ABBA act, we also really enjoyed the singer/saxophone act and acrobatic acts. DJ Herbie plays a couple of nights, takes you back to the 80s! It was lovely to see some familiar faces - Veronica/Juan/Ruth/Manuel/Daniel/Freddy/Fefe and Aruncha - apologies if I’ve spelt that wrong. There were other members of staff that gave us excellent service but unfortunately didn’t catch their names. Really looking forward to coming in December.

Great location, variable food and service

8.0

We stayed here in March 2025. It is a long way from the airport, and we would suggest a private transfer to minimise travelling time. The hotel is very well situated very near the centre of the town, and with a vast sandy beach just across the road, and many shops, some high-end nearby. The hotel entrance is in the middle of a line of shops, but once inside it is like an oasis. Food was mixed, all buffet style. There was nightly entertainment, some quite good, but the drinks service was terrible at times due to shortage of staff. The hotel had a lovely pool area. We enjoyed the town - the number and variety of the shops. Great walks along the beach in both directions, and through the older parts to the small harbour.