Hotels of Earth

Crowne Plaza Shanghai Nanjing Road by IHG

★★★★★ No. 700 Jiujiang Road / No.719 East Nanjing Road, Shanghai, CN

9.2 guest rating· 3725 reviews

The five stars

Crowne Plaza Shanghai Nanjing Road by IHG holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness center, Swimming pool, Room service, Concierge service and Heated pool.

Guests score it 9.2/10 across 3725 reviews.

About this hotel

Luxurious Accommodation

Experience luxury and comfort at Crowne Plaza Shanghai Nanjing Road, an IHG Hotel. The guest rooms feature a safety deposit box for your convenience.

Fantastic Amenities

Indulge in a buffet breakfast and unwind at the indoor pool during your stay. With a fitness centre and a restaurant on-site, you'll have everything you need for a perfect getaway.

Prime Location

Located in the heart of Shanghai, our hotel is just steps away from popular attractions like People's Square and Yu Garden. Explore the city with ease, knowing you have a 24-hour front desk and room service at your disposal.

Book your stay at Crowne Plaza Shanghai Nanjing Road, an IHG Hotel for a truly unforgettable experience.

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Rooms & rates

Standard King Room

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box

Premium WorkLife Room - Special

Sleeps 4 · 30 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box

Standard Room Bf

Sleeps 2 · 30 m² · Large bed

Suite, 1 Bedroom (Worklife)

Sleeps 3 · 45 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

High Floor Standard Twin Room

Sleeps 2 · 30 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Standard Room - Special

Sleeps 4 · 30 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box

Premium Room

Sleeps 2 · 27 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Safety deposit box
  • Wardrobe or closet

1 King Premium WorkLife

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

1 King Premium Kids Theme Sofa Bed

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

One-Bedroom Suite

Sleeps 3 · 46 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Swimming pool
  • Fitness center
  • Parking garage
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Room service
Show all 57 amenities
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Table tennis

Location

© OpenStreetMap contributors

No. 700 Jiujiang Road / No.719 East Nanjing Road, Shanghai, CN

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.23725 reviews

+ Excellent location+ Friendly staffRefund and payment process issuesMissing amenities
Cleanliness8.9
Service9.4
Location9.9
Room Quality9.4
Amenities8.4
Value for Money8.4

The furniture is old and The service in the hotel was very bad...when i reach the rooms r so dirty .

1.0

The furniture is old and The service in the hotel was very bad...when i reach the rooms r so dirty ...after that i call the reception they delayed me 20 minutes then one come to clean...even if i order small things to my room they delayd me..it take more than 20 minutes for any thing...and the worest thing when i want to check out i wait from 7:30 to 8:08 for some one to take my luggage and i delayed to the airport and not get a comfortable chaires in the flight and i was have kidds with me.... One thing is good with the hotel is the location only.. Even the fees is to high and expensive

Nothing only location

Ahmed Kaladari · BH · 2026-07-25

Guest review

10.0

It seems a bit old, but very tidy, always clean and pleasant staff

All good

Avazbek · UZ · 2026-07-25

Great location, watch for breakfast charge, otherwise good.

9.0

Loved the location, room was great. Was given an upgrade which was really appreciated.

Booking.com showed the booking included breakfast. We had a room for 3 people, 5 nights, breakfast included. In the morning we were told the third person needed to pay for the breakfast. This was NOT mentioned or in the T&C's. Reception were adamant we needed to pay. I have contacted customer services at Booking.com but no reply! This is poor. I booked another hotel in the same location under the same terms and we did not need to pay for the third breakfast. Hence only 9/10.

Tina · GB · 2026-07-24

Guest review

8.0

В целом хорошие завтраки. Достаточно быстрое размещение. В комнатах хорошо убираются. Брали верхний этаж, поэтому был превосходный вид из окон.

Комнаты "уставшие". Может конечно так задумано "под 10-15 лет назад", но дверь в номер точно без приложения силы должна закрываться. Не омрачило никак отдых, ни в таких местах проживали, но оценить на 10 рука не поднимается.

Boris · RU · 2026-07-23

Guest review

9.0

직원들이 너무 친절합니다. 고맙습니다.

음... 객실 에어컨이 중앙냉방이라 온도 조절이 안되요.

IL GEAN · TR · 2026-07-23

Hotels of Earth · questions

Is Crowne Plaza Shanghai Nanjing Road by IHG really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 1 year old stay for free when using an available cot.

People no matter the age stay for CNY 350 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Public parking is possible on site (reservation is not possible) and costs CNY 120 per day.