Hotels of Earth

Grand Riviera Princess - All Inclusive

★★★★★ Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

8 guest rating· 612 reviews

About this hotel

Luxurious Spa and Recreation Amenities

Indulge in massages and facials at the onsite spa, unwind at one of the 12 outdoor pools, or enjoy the night at the hotel's nightclub and water park.

All-Inclusive Dining and Social Experience

Savor international cuisine at one of the nine restaurants, then mingle at the complimentary reception or visit the multitude of bars and lounges for a refreshing drink.

Convenience and Comfort

With amenities like dry cleaning services, a 24-hour front desk, and spacious guestrooms featuring private balconies and complimentary Wi-Fi, your stay at Grand Riviera Princess - All Inclusive will be both convenient and comfortable.

Book now to experience the ultimate luxury by the beach in Playa del Carmen!

Rooms & rates

Pick your dates. Prices are live, not cached.

Suite (with Jacuzzi)

Sleeps 4 · 59 m² · 2× Double bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed</strong></p><p>640-sq-foot room with a furnished balcony </p><br/><p><b>Relax</b> - Outdoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 26-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Platinum Suite Plunge Pool

Sleeps 3 · 45 m² · King bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Coffee/tea maker

<p><strong>2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed</strong></p><p>484-sq-foot room, furnished balcony with pool views </p><br/><p><b>Relax</b> - Private pool</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>

Family Room

Sleeps 5 · 59 m²

  • Desk
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p>635-sq-foot room, furnished balcony with garden views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 26-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Family Club Room - Pool Access, Pool View

Sleeps 5 · 59 m²

  • Desk
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p>640-sq-foot room, furnished balcony with pool views </p><br/><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 26-inch flat-screen TV, cable channels, and iPod dock</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - No cribs (infant beds) available, toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Super Saver

Sleeps 4 · 55 m² · 2× Double bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower
  • Coffee/tea maker

<p><strong>2 Double Beds and 1 Twin Sofa Bed</strong></p><p>597-sq-foot room, furnished balcony with garden views </p><br/><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Suite with Bathtub and Outdoor Shower

Sleeps 2 · 65 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>700-sq-foot room, furnished balcony with pool views </p><br/><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Deluxe Room, Pool Access (Pool View)

Sleeps 3 · 56 m² · 2× Double bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed</strong></p><p>597-sq-foot room, furnished balcony with pool views </p><br/><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 26-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Deluxe Room, Garden View

Sleeps 4 · 55 m² · 2× Double bed, Sofa bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower

<p><strong>2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed</strong></p><p>597-sq-foot room, furnished balcony with garden views </p><br/><p><b>Relax</b> - Indoor private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 26-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, and free bottled water</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub and separate shower</p><p><b>Practical</b> - Access to in-room child care, safe, and iron/ironing board; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Billiards or pool table
  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Conference space
  • Full-service spa
  • Wheelchair-accessible spa
  • Sauna
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
Show all 66 amenities
  • Free breakfast
  • Free buffet breakfast
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach volleyball on site
  • 24-hour front desk
  • ATM/banking
  • Banquet hall
  • Basketball on site
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Concierge service
  • Designated smoking area
  • Eco-friendly cleaning products used
  • Elevator
  • Evening entertainment
  • Free reception
  • Garden
  • Gift shops or newsstand
  • Health club
  • Humane animal treatment
  • Lifeguard on site
  • Luggage storage
  • Multilingual staff
  • Music library
  • Nightclub
  • Outdoor entertainment area
  • Outdoor furniture
  • Playground on site
  • Porter/bellhop
  • Scuba diving nearby
  • Shopping on site
  • Snorkeling on site
  • Stair-free path to entrance
  • Steam room
  • Supervised childcare/activities
  • Table tennis
  • Tennis lessons on site
  • Terrace
  • Tours/ticket assistance
  • Turkish bath/Hammam
  • Valet for wheelchair-equipped vehicle
  • Vegetarian menu options available
  • Volleyball on site
  • Water park access (surcharge)
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8612 reviews

+ Friendly staff+ Great beach area+ Good food in multiple restaurants− Mold in rooms− Limited staff availability− Resort in poor condition
Cleanliness5.9
Service8.9
Location9.4
Room Quality6.8
Amenities9.4
Value for Money6.8

Guest review

8.0

It was great to have access to a clean and private beach

Sophie · 2025-10-13

Guest review

6.0

Just ok, not their fault but tons of seaweed

Julia Rae · 2025-10-13

Guest review

10.0

Everything was amazing. Just 2 things I believe could have been more better is having more vegetarian food options and more shuttle service in the resort.

Akshay · 2025-10-12

Guest review

4.0

This resort was an older one and could use a good renovation. The staff was not friendly or helpful. Limited dining choices. This resort lacks cleanliness. The staff does not disinfect the dining tables. The buffet area was not refilled with food. You could see the rundown kitchen and the walls were dirty. Bathrooms were old and smelled old. At the pool area there was no other amenities besides a swim bar. No snack bar. Overall, I would not return to state in this resort again.

Silvia · 2025-10-12

Guest review

4.0

Currently under renovation do not go if you would like a relaxing experience, no taco stand, half of the resort was shut down, saw more construction than anything else

Alexander James David · 2025-10-12

Guest review

8.0

Enjoyed everything. Walkable, great food, friendly staff. We’re able to book excursions through the resort for a discount. Only issue was there are no options for 3 adults in one room, we opted for a king bed + were provided with a single bed.

Lyudmila · 2025-10-12

Good to know

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

›Pets

Pets not allowed

›Pets

Service animals not allowed

›Noise policy

Noise-free rooms not guaranteed

›Sustainability Certifications

Travelife

›General

Professional property host/manager