Suite (with Jacuzzi)
Sleeps 4 · 59 m² · 2× Double bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Grand Riviera Princess - All Inclusive
★★★★★ Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
8 guest rating· 612 reviews
About this hotel
Luxurious Spa and Recreation Amenities
Indulge in massages and facials at the onsite spa, unwind at one of the 12 outdoor pools, or enjoy the night at the hotel's nightclub and water park.
All-Inclusive Dining and Social Experience
Savor international cuisine at one of the nine restaurants, then mingle at the complimentary reception or visit the multitude of bars and lounges for a refreshing drink.
Convenience and Comfort
With amenities like dry cleaning services, a 24-hour front desk, and spacious guestrooms featuring private balconies and complimentary Wi-Fi, your stay at Grand Riviera Princess - All Inclusive will be both convenient and comfortable.
Book now to experience the ultimate luxury by the beach in Playa del Carmen!
Rooms & rates
Platinum Suite Plunge Pool
Sleeps 3 · 45 m² · King bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
Family Room
Sleeps 5 · 59 m²
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Family Club Room - Pool Access, Pool View
Sleeps 5 · 59 m²
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Super Saver
Sleeps 4 · 55 m² · 2× Double bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Separate bathtub and shower
- Coffee/tea maker
Suite with Bathtub and Outdoor Shower
Sleeps 2 · 65 m² · King bed
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Deluxe Room, Pool Access (Pool View)
Sleeps 3 · 56 m² · 2× Double bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Deluxe Room, Garden View
Sleeps 4 · 55 m² · 2× Double bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Jetted bathtub
- Separate bathtub and shower
Amenities
- Free WiFi
- Billiards or pool table
- Free pool cabanas
- Pool sun loungers
- Pool umbrellas
- Conference space
- Full-service spa
- Wheelchair-accessible spa
- Sauna
- Fitness facilities
- Wheelchair-accessible fitness center
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
Show all 66 amenities
- Free breakfast
- Free buffet breakfast
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Beach volleyball on site
- 24-hour front desk
- ATM/banking
- Banquet hall
- Basketball on site
- Change of bed sheets (on request)
- Change of towels (on request)
- Concierge service
- Designated smoking area
- Eco-friendly cleaning products used
- Elevator
- Evening entertainment
- Free reception
- Garden
- Gift shops or newsstand
- Health club
- Humane animal treatment
- Lifeguard on site
- Luggage storage
- Multilingual staff
- Music library
- Nightclub
- Outdoor entertainment area
- Outdoor furniture
- Playground on site
- Porter/bellhop
- Scuba diving nearby
- Shopping on site
- Snorkeling on site
- Stair-free path to entrance
- Steam room
- Supervised childcare/activities
- Table tennis
- Tennis lessons on site
- Terrace
- Tours/ticket assistance
- Turkish bath/Hammam
- Valet for wheelchair-equipped vehicle
- Vegetarian menu options available
- Volleyball on site
- Water park access (surcharge)
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible
- Wheelchair-accessible public washroom
Location
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710, Playa del Carmen, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8612 reviews
+ Friendly staff+ Great beach area+ Good food in multiple restaurants− Mold in rooms− Limited staff availability− Resort in poor condition
Cleanliness5.9
Service8.9
Location9.4
Room Quality6.8
Amenities9.4
Value for Money6.8
Guest review
8.0It was great to have access to a clean and private beach
Guest review
6.0Just ok, not their fault but tons of seaweed
Guest review
10.0Everything was amazing. Just 2 things I believe could have been more better is having more vegetarian food options and more shuttle service in the resort.
Guest review
4.0This resort was an older one and could use a good renovation. The staff was not friendly or helpful. Limited dining choices. This resort lacks cleanliness. The staff does not disinfect the dining tables. The buffet area was not refilled with food. You could see the rundown kitchen and the walls were dirty. Bathrooms were old and smelled old. At the pool area there was no other amenities besides a swim bar. No snack bar. Overall, I would not return to state in this resort again.
Guest review
4.0Currently under renovation do not go if you would like a relaxing experience, no taco stand, half of the resort was shut down, saw more construction than anything else
Guest review
8.0Enjoyed everything. Walkable, great food, friendly staff. We’re able to book excursions through the resort for a discount. Only issue was there are no options for 3 adults in one room, we opted for a king bed + were provided with a single bed.
Good to know
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
›Pets
Pets not allowed
›Pets
Service animals not allowed
›Noise policy
Noise-free rooms not guaranteed
›Sustainability Certifications
Travelife
›General
Professional property host/manager