ERUS SUITES HOTEL BORACAY♡

Stay away from this hotel. No values for the money. The picture here is not the real hotel.

2.0

The hotel is in need of renovation with moldy bathrooms. There were long black hairs in my bed (I have short gray hair) and strange stains... The pool is cloudy and unusable, they don't have their own wi-fi but you have to connect to the public one which doesn't work well. It's full of stains, dust and sand throughout the hotel, and the staff are young, maybe 19-24 years old, and have no idea how to treat customers. The breakfast is a total disaster, a one-sided small menu with ready-made heated food with instant coffee. The music is played so loudly in the breakfast room that you can't talk, and if you say something the staff rolls their eyes and laughs. I have traveled and visited over 100 countries, and this hotel was one of the absolute worst I've stayed in. The only positive thing I can say is praise for the young service-oriented girl at the reception. The stay gets -1, and in value for money -5.

Terrible experience, absolutely not recommended!

2.0

If I could, I would give it 0 stars because it doesn’t even deserve 1 Our stay was truly awful. We found cockroaches appearing out of nowhere, especially in the evening. We couldn’t even tell whether they were coming from the bathroom or from under the door, but they were everywhere. Shocked, we went to complain at the reception. They offered to change our room, but when we went to see the other one, it was no better: it smelled horribly like sewage. The staff tried to convince us that they had just sprayed some air freshener, but it was obvious that it wasn’t air freshener at all, it was the unmistakable smell of sewage coming from somewhere. On top of that, the rooms were dirty, poorly maintained, and in bad condition. The air conditioning barely worked: every time it stopped functioning, we had to call someone to fix it, and shortly after it would break again. To make things worse, the power kept going out, leaving us without lights and without air conditioning, even in the middle of the night. Breakfast was terrible, with very little choice and low-quality food. Honestly, this was one of the worst hotel experiences we’ve ever had. Avoid it at all costs.

Nice stay with friendly staff

8.0

The location is great and easy to find, but the room can get a bit noisy since it’s right along the main road. The swimming pool is a nice touch, though the water looked a little unclear during my stay, maybe because of the weather. The restaurant only offers a few options and closes early at 2 PM. The plated breakfast wasn’t really worth it for me, but at least they let you remove it from your room inclusion. What I really liked were the people. The staff were nice and accommodating, especially the male front desk officer who helped me at night (I forgot his name, unfortunately). The guards were also very kind and welcoming throughout my stay.

Disgusting

2.0

Kung ayaw Nyo masira and bakasyon Nyo wag kayo sa hotel na ito..ang lalaki ng daga kasinlaki ng pusa..room 203 grabe ..bulok na bulok na ang aircon.. sira .. requested to be transferred..walang vacant.. ang food terrible... Kape na lang makikiusap ka pa ng 10 beses sa staff para bgyan ka ng 1 piraso.. disgusting.. bakit ndi Nyo pa isara yan hotel Nyo.

Guest review

6.0

Very poor internet connection

Guest review

8.0

Pool and close to thr beach.