Hotels of Earth

Hotel Metropol & Spa Zermatt

★★★★ Matterstrasse 9, Zermatt, CH

9.4 guest rating· 773 reviews

About this hotel

Spectacular Views of the Matterhorn

Located in the heart of Zermatt, Hotel Metropol & Spa offers stunning views of the iconic Matterhorn.

Relaxing Spa and Wellness Amenities

After a day of adventure, guests can rejuvenate at the health centre with massages and treatments, or take a dip in the inviting swimming pool.

Delicious Dining and Convenient Services

Indulge in a hearty buffet breakfast and savory dinners with mountain vistas at the on-site restaurant. Enjoy complimentary transfers from Zermatt Train Station and taxi services until 18:00.

Experience the beauty of Zermatt at Hotel Metropol & Spa - Book your stay now!

Amenities

  • WiFi available
  • Heated pool
  • Indoor pool
  • Indoor pool - seasonal
  • Pool with view
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness center
  • Fitness facilities
  • Breakfast in the room
  • Restaurant
  • Bar
  • Sun loungers or beach chairs
Show all 51 amenities
  • Golf course
  • Mini golf
  • Ski school
  • Ski storage
  • Skiing
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Children's playground
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Designated smoking area
  • Fax/photocopying
  • Garden
  • Hammam
  • Hiking
  • Hot tub/Jacuzzi
  • Ironing service
  • Key card access
  • Laundry
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Minimarket on site
  • Outdoor furniture
  • Packed lunches
  • Safety deposit box
  • Shuttle service
  • Shuttle service (free)
  • Special diet menus - on request
  • Sun terrace
  • Sun umbrellas
  • Table tennis
  • Tennis court
  • Terrace

Location

© OpenStreetMap contributors

Matterstrasse 9, Zermatt, CH

Check-in
from 03:00 PM to 09:00 PM
Check-out
until 11:00 AM

What guests say9.4773 reviews

+ Great location+ Friendly staff+ Clean room+ Good breakfastDinner quality variesBreakfast service could be improved
Cleanliness9.3
Service9.8
Location9.8
Room Quality9.3
Amenities9.3
Value for Money8.8

Top 👍

9.0

Die Lage des Hotels ist wirklich gut Die Mitarbeiterinnen sind alle!!! sehr, sehr nett. Das Frühstück war richtig gut: Weich gekochte Eier, Omelette und Spiegeleier stehen zur Auswahl und sind echt lecker. Auch wenn die Sauna schon etwas älter ist, sie war perfekt und hat mir sehr gut getan. Ich bin mit der Bahn zum Matterhorn hochgefahren. Das würde ich das nächste Mal anders machen. Für die Fahrt zum „Trockenen Steg“ musste ich stolze 54 CHF bezahlen. Stattdessen werde ich das nächste Mal zum „Schwarzsee“ hoch laufen und von da aus wieder zurück. Falls einem das zu viel wäre, könnte man auch von „Furi“ runterfahren. Aber es lohnt sich wirklich, diese Strecke sogar zweimal zu laufen.

Klaus · DE · 2026-07-25

Guest review

9.0

眺めは最高、朝食も良かったです。近くの工事のクレーンがなければ言うことはありません。

ホテルの出入りが、階段か石畳だったのでスーツケースでは辛かったです。帰りは駅まで送ってもらったので助かりました。

TOSHIYUKI · JP · 2026-07-24

Accueil très sympathique, personnel très gentil et aux petits soins.

9.0

Buffet du petit déjeuner bien achalandé. Salle à manger avec vue sur le Cervin. Piscine agréable aussi avec vue sur le Cervin. Chambre confortable et terrasse avec magnifique vue sur les montagnes

Claude · CH · 2026-07-23

Good to know

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

A deposit may be required at the property.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 0 years old stay for free when using an existing bed.

Children from 2 years old to 15 years old stay for CHF 80 per person per night when using an available extra bed.

People 16 years old and over stay for CHF 120 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.