Globales Palmanova♡

Fantastic family holiday

10.0

Amazing animaction team. Charlotte and Sergio are fantastic, full of energy, fun and very welcoming. Activities very well run. Excellent face painting skills ⭐️. Stretchy stretchy very good.

Poor value for money

2.0

Upon arriving at this hotel, they classed it as a 4 star i can assume this is because they have a VIP area no way is this a 4 star ! This hotel is 2 / 3 star at best .The cleaners & reception staff are polite the rooms are dated & there are only 2 lifts which hold 4 persons & guess what ... the lift on the left hand side broke down for most of the day on Thursday 9th July ! ! If there was a fire it would be unlikely that everyone would get out safely my partner has Lung Fibrosis which the hotel were aware of but still decided to put us on the 7th floor . We will never go all inclusive again in Palma with this hotel chain as the food at this hotel is very poor doesn't seem to alter the variation mainly evening meal chopped ham, boiled egg, what's wrong with incorporating fish ? The hot meals have been mainly CHICKEN or CHICKEN based on the last 3 nights so we've occurred additional costs to eat out . The drinks menu is rubbish as our barman couldn't distinguish what an Irish Coffee was he poured me a Coconut liquor with ice & lemonade so I handed him the all inclusive drinks menu which shows many different liquor Coffee's he obviously needs training ! ! The entertainment in here leaves a lot to be desired there is no ambience say if you wanted to relax with a drink in a quiet area. The sports bar wasn't open on Wednesday/Thursday as short staffed ( this is July remember ) so anyone wanting to watch the World Cup had to go into town !

Global Palmanova Hotel

2.0

The location is ok short walk to the beach,The atmosphere was quiet no music allowed round the pool because of the local residents who complaints about the noise. The room was kept clean and the towel’s changed every day the shower was not the best could do with renewed Value for Money It’s over priced This Hotel is rated as a 4Star hotel I would give it 2 Stars and that’s being generous The food is terrible if you use the pool food bar you are sharing it with the birds that are feeding on food tongues and uncovered food.The food in the main dining room was not good at all in fact it was terrible. The Staff were miserable and would not speak unless they had to as if they didn’t want to be there Drinks were not very good either.Entertainment was rubbish to say the least unless you liked bingo every night I would not recommend this Hotel to anyone and will never go back. 1 Star

Average!

6.0

Location is perfect - only 20 minute drive from airport and your on the beach within 5 minutes with lots of shops / restaurants available. The hotel itself I would say is more 3 star, there is always a good selection of food in the restaurant - however it’s all average. The pool bar serves chips, pizza, burgers and hotdogs all day. We had an all inclusive package, your only allowed 2 drinks at a time, and in the day there’s only 1 bar open - which is at the pool! The hotel has 2 small lifts, which only fit 4 people. We got stuck in the lift with my 6 month baby, the help bell doesn’t even ring to reception it just sets an alarm off. We were stuck for approx 5 minutes and none of the staff were even aware this had happened! There is no baths in the hotel either, and the kids pool is up approx 6 steps with no ramps - which makes it difficult with children! The rooms were always cleaned daily however the walls are paper thin. We were woken up 4 nights out of 7 by the next rooms TV and talking! We also wanted to use the safe in the room and the hotel wanted 50 euros to use it for the week! The staff were always welcoming and nice. I would stay here again but wouldn’t be my first choice unfortunately!

A very average family stay.

6.0

Just back from a one weeks all inclusive family holiday 4* hotel? More like 3*. Hotel is very average in my opinion found some staff (bar & restaurant) very unhappy in their jobs, not welcoming & faces tripping them. Rooms clean and fresh towels daily. Not great choice of food come lunch - dinner hence why we opted to eat out most of the times. Breakfast was better. Crowded pool area and struggled to get sun loungers. Did not use entertainment at night but there did seem to be activities on. Would i say it’s a great hotel for 4-6 year olds?, I do not think so. Wifi connection very poor. Great location, 5 minute walk to beach front and beautiful restaurants. Overall would be happy to try an other Globales hotel just not this one again. Always room for improvement.

Not wheelchair, veggie or child friendly.

6.0

Positives ! The hotel was clean and there was never a fight for a subbed. The food was nice but not incredible. Negatives! There were no veggie food options and no children’s food options. Cocktails were paid for and we were sneered at when wanting any form of frozen drink! 90% of the staff were so miserable. Considering it is supposed to be four star, you had to hire towels for the sun Loungers and an extra 1 euro was charged if you wanted a clean towel per day. The drinks- you are given a token each on arrival, this can be swapped for a plastic glass (smaller than half a pint glass) and this was to be taken to the bar every time you wanted a drink. The lift was ridiculous, I use a wheelchair and if my chair had been 2cm wider it would not have fitted in the lift. My friend had to push me in, then lift the wheelchair so she could squeeze beside it and ride with me. Had a lovely holiday but would never go to a Globales again.