Hotel Conde d' Águeda♡

Short stay

6.0

My stay at the hotel was short - only three days - but overall it was comfortable and clean. The staff were friendly and helpful, and I particularly want to mention Nicole at reception and the gentleman who kindly fixed my television. Both were exceptionally polite and attentive, and I give them a big thumbs up for their service. The only negative part of my experience was my interaction with the manager. She openly told me that the room I was given was not one of the best and had been allocated to me for that reason. I felt this comment was unnecessary and unprofessional, and it did not reflect well on the level of customer service. A polite and pleasant approach is always expected, and in this case I felt that was lacking. Aside from that interaction, the rest of the staff made my stay enjoyable and left a positive impression.

Guest review

10.0

Atendimento gentil e cordial. Hotel limpo e bem localizado. Recomendo

Guest review

4.0

Elevador quebrado durante os 3 dias que permanecemos lá, na chegada a equipe subiu com as bagagens, porém na saída, tivemos que descer com elas. Durante a estadia tivemos que subir e descer a pé os 4 andares entre o quarto e a recepção.

Comfortable place to stay

10.0

Very comfortable hotel with a great location on the Camino

Guest review

4.0

Cama de crianca um sofa cambalhota..inadmissível num hotel de 4 estrelas

Pequeno almoço muito limitado

6.0

O quarto era bastante confortável e limpo. Contudo o pequeno almoço foi uma decepção. Julgo que nem um hotel de 2 estrelas apresenta um pequeno almoço assim. Basicamente pão com leite e café, cereais e fatias bolo rei. Lamentável para um hotel de 4 estrelas.