Serenity Alpha Beach♡

Great Hotel

10.0

We had a really amazing stay at Serenity Alpha Beach. The food was amazing, the shows were funny, the animation team was really friendly and entertaining and the variety of activities were also great. One member of staff especially stood out for us. Mahmoud (the guy in the picture) , who worked at the Lobby bar, was always really friendly, quick with the drinks and also with a joke. He made our stay even more enjoyable. The only downside in the hotel, were the parrots who were entrapped in a small cage. Not only did we feel really sorry for them, as they are birds that should be free, but furthermore they were really loud, especially in the morning, and on top of that, certain hotel guests were extremely disrespectful and harassed the birds. Overall however I can only recommend this hotel to anyone who wants a relaxing and fun holiday.

Brilliant holiday!!

10.0

Absolutely loved our time here! The hotel was great and the staff were super friendly and helpful. Mahmoud our waiter was fantastic!! The Animation Team were brilliant! Loads of activities to chose from during the day and at night.

Great vacation!

10.0

I had a wonderful stay at Serenity Alpha Hotel and would definitely recommend it to anyone looking for a relaxing yet active holiday in Egypt. The hotel is beautiful, with well-maintained gardens, clean and comfortable rooms, and a lovely beach area that creates a perfect atmosphere for relaxation. One of the highlights of my stay was definitely the animation team. They were incredibly friendly, energetic, and always made sure guests felt welcome and included in the daily activities. The team created a great atmosphere around the pool and the beach throughout the day. I especially enjoyed the fitness program organized by the animation team. There were many different activities such as aqua gym, stretching, yoga, and other group fitness sessions. It was a great way to stay active during the holiday while also having fun. The instructors were motivating and professional, and the activities were suitable for people of all fitness levels. Overall it was wonderful stay.

Alphamazing!

10.0

Just got back from Serenity Alpha Beach and had a lovely experience. Great check in on arrival and room accommodated all of our needs, especially as I'm disabled. Room a little tired, but immaculately clean, and our daily cleaner couldn't do enough for us (room 1020), including funny and brilliant towel designs daily. The waiters, pool guys (top pool, which is heated) and staff were second to none and work so hard and always with a smile on their faces. The Animation team, made us soooooo welcome, checked everyday that we were ok and happy with everything and worked tirelessly to make everyone happy. Big shout out to Katelyn, who was funny, engaging, hardworking and just brilliant! Thank you! Faye, Dahlia, Jules, and all the lads on the team who were just as great. They just couldn't do enough for everyone and it made our experience here even better. The food was plentiful and heaps of choice, although I didn't feel it was particularly catered for English tastes so I struggled a bit. This hotel is steep and if you have trouble with walking far, I probably wouldn't recommend...there are also no lifts here so worth requesting a ground floor room! All in all a great holiday!

Consistent Quality and Great Hospitality Every Time

10.0

This was my fourth stay at this resort in Makadi Bay, and it keeps getting better every time. The facilities are great and always very well maintained - everything is spotless, and the gardens are beautifully cared for. Each morning you can see the staff making sure everything is neat and perfect. The buffet food is excellent, with plenty of variety and very good quality. The themed restaurants are also nice, but I personally prefer the buffet for its range and consistency. The staff are as friendly and helpful as always, showing genuine Egyptian hospitality at its best. The animation team, in particular, has really improved compared to previous years. They create a fun, positive atmosphere, engaging guests in a respectful and professional way. A special mention to Katlyn and Dahlia - only because I happen to talk with them more, but the entire team was truly impressive. Even the staff promoting the extra services, like spa or diving, are polite and never intrusive. Overall, this resort remains one of my top choices - always a pleasure to return!

Been to Egypt 34 times and will definitely return

10.0

Hotel is situated around half an hour from the airport (depending on driver). Nowhere to walk out to, but that suited us for what we wanted, relax! There are some shops on the complex. Some of the rooms/hotel decor are worn/dated BUT it is spotlessly clean. Food was really good in the buffet restaurants, always something you'd fancy. There are various restaurants apart from the usual buffet, but we only tried the Barroco restaurant, which is not part of the all inclusive. The food and staff were really lovely, but it was REALLY hot in there. We would have stayed longer if it were cooler and made an evening of it, but it got too much so we left. Bar and restaurant staff work so hard to make this resort special for each person. We were wondering if the size of it would detract from the 'personal touch', but once you find your place, the pool, bar & beach staff make it special for you. The animation staff work tirelessly for 13 hours a day. A special mention to Katalina (Katlyn). She was friendly, funny and very warm. A really lovely young lady. Wonderful snorkelling. I have been to Egypt over 30 times, and we would definitely come back.