Aruntara Riverside Boutique Hotel♡

Top notch staff!

10.0

This hotel may have been small as advertised but it was anything but small in its charm and service. It lacked absolutely nothing in beautiful attention to detail and top notch service. The grounds and facility were clean and beautifully represented the culture of Chiang Mai. A true test of their excellent service was in the uniqueness of my situation. Unfortunately, I had fallen in Bangkok on my first day in Thailand and was confined to a wheelchair while at the Aruntara. The genuine concern and attention I received was incredible and really, beyond the scope of their job requirements. The staff ensured my comfort by finding a suitable room and helping me navigate getting around the hotel. My circumstance demonstrated how far they went to help me have the best stay in a difficult situation. They arranged for a safe, clear path when the ambulance took me to appointments, helped unpack and put together my wheelchair and adjusted accommodations for our unexpected longer stay. I spent a lot of time in the restaurant as I wasn't able to do any sightseeing. The staff there was respectful and attentive during the hours I spent there. If they were being tested on how to deal with a customer with unique needs, they passed with flying colours! In all, the facility is beautiful and the staff is friendly, welcoming and very accommodating to ensure you will enjoy your time there. Thank you for putting a smile on my face every day during a challenging time for me with my health challenges.

Excellent - great place to stay!

10.0

Room was excellent and the view was amazing - the Ping river flows right by and you just sit there watching it. We got the Junior Elephant room and the balcony of this room overlooks a lawn and garden and river is just beyond that. Thank you also for providing the mosquito repellent cream. The service is excellent be it the front desk or the room service or the spa. However one suggestion is to have more coffee machines at breakfast - I saw a customer getting mad at the employees for no fault of theirs. There were only two employees and only one coffee machine which was very slow and could only be operated by the employees. So please have one or two coffee machines which the customers can use on their own! Also it would be great if charging outlets were next the bed!

Family stay

10.0

Lovely 3 night stay with our 6 and 9 year olds. Very friendly and welcoming staff, really delicious food (especially dinner). Hotel was absolutely beautiful and a joy to stay in. Rooms were nice and spacious and well presented. Would definitely recommend.

Your home away from home in Chiang Mai

10.0

What a most delightful stay. The location is quiet and peaceful and the facilities excellent. We had a room with balcony and view of the river - the sunrise was great. The staff here were warm, congenial and always seeking to be helpful. On a return visit I would choose the Aruntara again.

A lovely hotel in a good position

8.0

A lovely hotel just outside of the old town, which you can reach by taxi quite cheaply & home by red taxi which you flag down. Remember to barter prices even for cabs. Back to the hotel. It is situated next to the river and is a quiet location. Breakfast is served for 4 1/2 hours with a good choice of foods. Some cooked fresh on your request. The reception staff have been excellent. They helped bring luggage in for us on arrival and have arranged taxis for us and made sure we are getting in the taxi we ordered! An added bonus is afternoon tea, a complimentary mix of little treats to keep you going. Water is plentiful and the mini bar in the room have prices similar to local bars. Room are cleaned daily & are comfortable. Slightly worn in places hence a 4 rather than 5 but generally really happy in our stay here.

Lovely comfortable hotel

10.0

Lovely hotel by the Ping river. Just out of town but very easy to get in by taxi. Lovely and quiet and peaceful. Clean linen and comfortable beds. Nothing too much trouble for the staff. Great food. Has a spa, gym and pool. Can definitely recommend.