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Hostellerie du Pas de L'Ours Relais et Chateaux

★★★★★ Rue du pas de l'Ours 41, Lens, 3963, Lens, CH

9.8 guest rating· 6 reviews

The five stars

Hostellerie du Pas de L'Ours Relais et Chateaux holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Full-service spa, Fitness facilities, Terrace, Sauna and Concierge service.

About this hotel

Luxurious Spa and Recreational Amenities

Indulge in massages and facials at the full-service spa, or enjoy the health club, outdoor, and indoor pools for relaxation and fitness.

Fine Dining and Room Service

Experience French cuisine at L Ours or unwind with a drink at the bar/lounge. Room service is available for a cozy night in.

Convenience and Comfort

Benefit from complimentary wireless internet, concierge services, and shuttle rides. The hotel also offers a business center, event facilities, and airport shuttle for a seamless stay.

Centrally located in Lens, enjoy a family-friendly retreat at Hostellerie du Pas de L'Ours Relais et Chateaux. Book now for a memorable getaway!

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Rooms & rates

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Standard Double Room

Sleeps 2 · 25 m² · Queen Bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p>269-sq-foot soundproofed room with a balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV and DVD player</p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Need to Know</b> - No cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p>

Loft Suite

Sleeps 3 · 65 m² · Queen Bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p>699-sq-foot soundproofed room with a balcony </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Suite Polaire - 4 persons

Sleeps 4 · 2× Double bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>2 Double Beds</strong></p><p>Features a private balcony</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Suite Polaire - 2 persons

Sleeps 3 · Double bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 Double Bed</strong></p><p>Features a private balcony</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Chalet Suite

Sleeps 3 · Double bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 Double Bed</strong></p><p>Features a private balcony</p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Open Suite

Sleeps 3 · 65 m² · Queen Bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p>699-sq-foot soundproofed room with a balcony </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Suite des Ours

Sleeps 6 · 3× Double bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>3 Double Beds</strong></p><p>Features a private balcony</p><br/><p><b>Layout</b> - 3 bedrooms and living room</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Room service (limited), minibar (fees may apply), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - 3 bathrooms, jetted bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Family Suite

Sleeps 4 · 75 m² · Double bed, Queen Bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 Double Bed and 1 Queen Bed</strong></p><p>807-sq-foot soundproofed room with a balcony </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Junior Suite

Sleeps 3 · 45 m² · King bed

  • Desk
  • Bathrobe
  • Jetted bathtub
  • Separate bathtub and shower
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>484-sq-foot soundproofed room with a balcony </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Jetted bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Billiards or pool table
  • Wheelchair-accessible pool
  • Conference space
  • Free newspapers in lobby
  • Full-service spa
  • Wheelchair-accessible spa
  • Sauna
  • Fitness facilities
  • Covered parking
  • Secured parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
Show all 60 amenities
  • Snack bar/deli
  • Golf lessons available nearby
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals on site
  • Ski lessons available nearby
  • Ski passes available
  • Ski storage
  • Front desk (limited hours)
  • Safe-deposit box at front desk
  • Airport transportation - pickup (surcharge)
  • Banquet hall
  • Bicycle rentals nearby
  • Concierge service
  • Elevator
  • Fireplace in lobby
  • Food and water bowls
  • Free area shuttle
  • Garden
  • Gift shops or newsstand
  • Health club
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ice skating nearby
  • Library
  • Luggage storage
  • Mountain biking nearby
  • Multilingual staff
  • Parasailing nearby
  • Playground on site
  • Porter/bellhop
  • Proposal/romance packages available
  • Scooter/moped rentals nearby
  • Sledding nearby
  • Smoke-free property
  • Snow sports gear
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Steam room
  • Terrace
  • Tours/ticket assistance
  • Turkish bath/Hammam
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Rue du pas de l'Ours 41, Lens, 3963, Lens, CH

Check-in
from 03:00 PM to 11:00 PM
Check-out
until 12:00 PM

What guests say9.86 reviews

+ Great location+ Amazing atmosphere+ Kind and professional staff
Cleanliness9.7
Service10.0
Location10.0
Room Quality9.7
Amenities9.7
Value for Money9.7

Guest review

10.0

Great localion. Amazing atmosphere and very kind and professional staff

rosa · 2025-07-21

Guest review

10.0

Best dining in town, lovely chalet feel rooms.

Florian · 2025-02-15

Guest review

10.0

Sus instalaciones, la decoración, la atención del personal.

Verified traveler · 2019-09-06

Guest review

10.0

Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite

Verified traveler · 2019-04-15

Guest review

10.0

Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.

Verified traveler · 2018-12-24

Beautiful chalet style hotel.

10.0

We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.

Sarah · 2014-04-08

Hotels of Earth · questions

Is Hostellerie du Pas de L'Ours Relais et Chateaux really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

›Pets

Pets allowed

›General

Social distancing measures are in place

›General

Professional property host/manager