Hotels of Earth

The Ritz-Carlton, Lake Tahoe

★★★★★ 13031 Ritz-Carlton Highlands, Truckee, US

8.6 guest rating· 186 reviews

The five stars

The Ritz-Carlton, Lake Tahoe holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 8.6/10 across 186 reviews.

About this hotel

Luxurious Ski-In/Ski-Out Resort at Northstar California

Unmatched Amenities : From a relaxing spa to multiple outdoor pools and top-notch dining options, The Ritz-Carlton, Lake Tahoe has everything you need for a luxurious stay.

Elegant Accommodations : Each room features a cozy gas fireplace, a flat-screen TV, and a marble bathroom, all elegantly styled with modern furniture and plush linens for the ultimate comfort.

Pampering Spa Experience : Indulge in a variety of spa treatments including body scrubs, wraps, and massages at The Ritz-Carlton Spa, and unwind in the hot tub or stay active in the fitness center.

Experience the epitome of luxury and relaxation at The Ritz-Carlton, Lake Tahoe. Book now for an unforgettable getaway.

Rooms & rates

Pick your dates. Prices are live, not cached.

Apartment (Non Smoking)

Sleeps 8 · 173 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchen
  • Coffee/tea maker

This apartment features a hot tub and a fireplace. The spacious apartment has 3 bedrooms and 3 bathrooms with a bath and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The apartment also comes with a barbecue. The air-conditioned apartment features a TV with cable channels, a washing machine, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 4 beds.

Two Bedroom with Balcony (Non Smoking)

Sleeps 6 · 151 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>2 Double Beds</strong></p><p>1625-sq-foot individually decorated room, located on the top floor, balcony/patio with mountain views</p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Relax</b> - Fireplace</p><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Pure (R) Wellness Queen, Pure (R) Wellness Guest room, 2 Queen

Sleeps 4 · 44 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>2 Queen Beds</strong></p><p>475-sq-foot room with a balcony/patio </p><br/><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Pure (R) Wellness King, Pure (R) Wellness Guest room, 1 King

Sleeps 3 · 42 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 King Bed</strong></p><p>455-sq-foot room with a balcony/patio </p><br/><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Signature Suite, 1 Bedroom

Sleeps 4 · 157 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 King Bed</strong></p><p>1693-sq-foot room with a balcony/patio </p><br/><p><b>Layout</b> - Dining area and sitting area</p><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - 2 bathrooms, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Queen Room, Club lounge access, Club Guest room, 2 Queen

Sleeps 4 · 44 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>2 Queen Beds</strong></p><p>475-sq-foot room with a balcony/patio </p><br/><p><b>Club Level</b> - Club Lounge access, continental breakfast, light refreshments, and internet access in the lounge</p><p><b>Relax</b> - Fireplace</p><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Raised toilet seat, doorbell and phone notification, lever door handles, grab bar in shower, low-height electrical outlets in bathroom, wheelchair-accessible bathroom vanity, height-adjustable showerhead, wheelchair accessible, low-height view port in door, closed-captioned TV, roll-in shower, visual fire alarm, and low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room, 1 King Bed, Fireplace (Mobility Accessible, Roll-in Shower)

Sleeps 3 · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 King Bed</strong></p><p>Features a private balcony/patio</p><br/><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Deep soaking bathtub and separate shower, bathrobes, and slippers</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Queen Room with Two Queen Beds and Fireplace (Non Smoking) (Accessible)

Sleeps 4 · 42 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>2 Queen Beds</strong></p><p>455-sq-foot room with a balcony/patio </p><br/><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Queen Room with Two Queen Beds and Fireplace (Non Smoking)

Sleeps 4 · 44 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>2 Queen Beds</strong></p><p>475-sq-foot room, balcony/patio with mountain views </p><br/><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Room, 1 King Bed, Fireplace (Hearing Accessible)

Sleeps 3 · 42 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 King Bed</strong></p><p>455-sq-foot room with a balcony/patio </p><br/><p><b>Entertainment</b> - 37-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Microwave, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Parking
  • Valet parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 103 amenities
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • Sun loungers or beach chairs
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski school
  • Ski storage
  • Ski-to-door access
  • Skiing
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Allergy-free room
  • ATM/cash machine on site
  • Beauty Services
  • Bike tours
  • Board games/puzzles
  • Canoeing
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Cooking class
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Delivered food - securely covered
  • Electric vehicle charging station
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Fishing
  • Food delivered to guest room
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Horse riding
  • Hot tub/Jacuzzi
  • Invoice provided
  • Kid meals
  • Kids' club
  • Kids' outdoor play equipment
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Movie nights
  • Outdoor fireplace
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Picnic area
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (free)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Temporary art galleries
  • Terrace
  • Walking tours
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

13031 Ritz-Carlton Highlands, Truckee, US

Check-in
from 05:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.6186 reviews

+ Exceptional frontline service (Joanna highlighted)+ Thoughtful personalized touches (handwritten card, s’mores kit, bubble bath)+ Cozy fireside atmosphere in lounges+ Tasty drinks and strong F&B service (Manzanita, Living Room Lodge)− Inflexible reservation/cancellation policy (large $750 fee)− Management refusal to accommodate illness-driven changes− Lack of clarity about North Star ski station availability
Cleanliness8.6
Service8.4
Location9.2
Room Quality8.6
Amenities8.8
Value for Money7.5

Outstanding Service with Heart

10.0

We had an exceptional stay at The Ritz-Carlton, Lake Tahoe, thanks to Joanna. From arrival to departure, she handled every detail with professionalism and genuine care. Joanna warmly welcomed us with champagne and Ritz-Carlton outing shirts for my husband and me. She also prepared a s’mores kit for a cozy evening by the fire and arranged a relaxing bubble bath setup for me to unwind. Her handwritten card, thoughtful recommendations, and attention to detail made our stay truly memorable. Joanna’s kindness and dedication elevated our experience, and she is a tremendous asset to the Ritz-Carlton brand. Thank you, Joanna, for making our visit so special.

bebowang722 · FREMONT, CALIFORNIA · 2026-05-21

Love stopping in now

10.0

We often just drive around the lake on a day off and pick a random spot to stop in for a drink. This time we chose the Ritz, as we’ve been thinking about doing a staycation there. We went upstairs to Manzanita and initially sat at the bar. There’s no question this is a 5-star hotel. The service was fantastic, drinks very tasty and everyone was friendly. We decided to move a few feet to the Living Room Lodge where the upscale service didn’t stop. The fire was burning, making the atmosphere cozy and perfect. We’re not big skiers and often prefer to be on the water when staying at the lake, but we are keeping this in mind every time we consider our next trip.

LexyS018 · RENO, NEVADA · 2026-05-12

Faltou clareza para indicar se a estação de ski North Star estaria aberta ou fechada

10.0

Tudo

− Nada

Eduardo · BR · 2026-05-02

My Child Has RSV. They’d Rather We Show Up Sick Than Change a Date.

2.0

We booked a family stay at the Ritz-Carlton, Lake Tahoe for myself, my wife, and our six-year-old son. A few days before our trip, our son was diagnosed and tested positive for RSV. I called and asked for a reservation modification given the circumstances, and I was completely open to alternative solutions: a date modification, Marriott Bonvoy points to rebook on our own, a refund, or anything reasonable. We just wanted some flexibility. What followed was the usual runaround. We called the Ritz-Carlton directly, they told us they couldn’t help because we booked through American Express. So we called Amex, whose concierge team was empathetic and professional. They reached out to the Ritz-Carlton on our behalf. After waiting 24 hours and following up, we were told that Ritz-Carlton management responded via email and declined to allow modifications to the reservation and still expect us at the property unless we pay a $750 cancellation fee. We presented a positive diagnosis of a contagious virus, were willing to accept any reasonable accommodation; a date change, points, anything, and the answer was no. This raises a serious concern beyond our personal frustration. If the Ritz-Carlton would rather a family show up carrying a contagious virus than accommodate a date change, what does that say about their commitment to the health and safety of their guests and staff? How many other sick guests have they pressured to check in rather than lose a night’s revenue? What about employees who may face the same inflexibility when they’re ill? For a brand that markets itself as the gold standard of hospitality, this experience seems like the opposite.

josefe918 · 2026-04-01

Terrible customer service

2.0

I had a trip planned to North Lake Tahoe w my wife, son, and his 2 friends. My wife and I were booked at Ritz for a full week. My son and his friends were booked at the Hyatt resort a short gondola ride away. Something came up and we had to cancel our trip. When I called the Hyatt to cancel their room, despite I have no meaningful status with Hyatt, they cancelled the reservation despite we were inside of their 7- day cancellation window (allowing them to retain the entire amount) and refunded us the entire reservation. After hanging up with the Hyatt, I called the Ritz front desk and spoke to a very nice young woman who listened to my story and told me that she did not think it would be a problem to cancel our room and get a refund but that she would have to speak to her Reservations manager and have her call me to discuss. I asked how long before I could expect a call and she replied probably 2-3 hours. No one has ever called me to address this urgent issue. It has been a week and despite several calls and emails from me the Ritz will not respond. Rather than call me, they sent me an email telling me they would not refund my money. I am very disappointed in not receiving a call from the Ritz as this email is not the customer service I would expect from the Ritz brand. Instead, I get a canned email. Considering I stay at Marriot Bonvoy properties frequently, I am a gold member, and I was scheduled to stay at the Ritz Carlton (one of Marriott’s premiere brands), I certainly expected them to treat me as well as I have been treated by Hyatt. This is especially true considering the hotel is empty this week and has lots of rooms available. I understand the purpose of your cancellation policy, but that purpose is not being furthered by this decision as there is no demand for rooms in Lake Tahe right now. That is not good business and reflects very poorly on your brand that I have always been so impressed with. Obviously the management in the Tahoe sales office is not comparable to other Ritz properties. Very disappointing and embarrassing service.

N8015JGkeithb · 2026-03-14

Amazing!

10.0

We’ve stayed at The Ritz-Carlton, Northstar several times over the years, but this visit stood out as truly exceptional. From the moment we arrived, everything felt welcoming and effortless. We were greeted with champagne, warm smiles, and thoughtful updates about the property since our last stay (when we were actually snowed in for two extra days!). Our room had a beautiful view, and the staff's care began immediately. The ski valet team was incredible. They took our skis upon arrival and sent us off with just our boots since we were heading straight to the slopes. Later, when we went to retrieve our equipment, someone had already called ahead, so everything was waiting for us. One moment that made me laugh: an employee kindly helped my husband remove his ski boots. Years ago, when our kids were little, getting boots on and off was a full workout. Now we’re at the stage where we appreciate the help — and it was offered so graciously. Every interaction felt seamless, friendly, and genuinely caring. Nothing felt forced or overly formal — just thoughtful people paying attention to the details. Food and beverage service was excellent, and the property remains stunning. In past visits, we’d occasionally had brief mix-ups with ski equipment that made things feel uncertain. This time, everything ran flawlessly. The team clearly raised the bar and made us feel truly cared for. As we checked out on a surprisingly warm day, I grabbed a hot cocoa to go. The care put into that simple cup perfectly captured the spirit of the entire stay — thoughtful, attentive, and warm. We left feeling relaxed, valued, and already looking forward to coming back. Highly recommend.

janeeF9215HR · UNITED STATES · 2026-03-10

Hotels of Earth · questions

Is The Ritz-Carlton, Lake Tahoe really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Upon check-in photo identification and credit card is required.

All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Daily resort fee includes:

-High-speed internet

-Scheduled fitness classes

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are allowed. Charges may be applicable.

›Internet

WiFi is available in the hotel rooms and is free of charge.

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

›Parking

Public parking is possible at a location nearby (reservation is not possible) and costs USD 60 per day.