Americas Best Value Inn and Suites Greenwood♡

we had to stay away from the home for a couple of days while flooring was being laid.

9.0

there was no breakfast.

I will never stay

1.0

The price

− The shower had no HOT WATER the room had no mirrors and had no ice machine

Guest review

7.0

Very nice location

− No hot water, no TV remote, and no towels

No breakfast

1.0

False advertising No me gustó nada they don’t have none smoking

− Todo no microwave broken fridge change three time all were smoke when I ask for none smoking

Hold Owner Accountable

2.0

Upon arrival, I observed that the room appeared to be either uncleaned or unused, as evidenced by spider webs on the keypad. Despite this, I entered the room, opened the drapes, and found numerous dead flies. Later that night, I inadvertently stepped on a cockroach that had not been present earlier. Fortunately, I had Clorox wipes and Lysol spray, as well as paper towels, which I used to clean the room. As a guest, is it my responsibility to clean the room, or is it the hotel's obligation to provide a clean and sanitary environment? Due to my exhaustion from the long trip, I chose not to escalate the issue. Unfortunately, the hotel's advertised amenities, including breakfast, were not available, which will deter me from visiting this establishment again.

Guest review

2.0

I reserved two rooms for two nights because of the pictures that were shown on the website which are absolutely not this hotel it showed a beautiful lobby with couches not true you don't even walk in the lobby pay for your room through a window there is absolutely no continental breakfast not even coffee was available. It showed a gorgeous pool not there it's a dirt hole. There was garbages overflowing everywhere bugs all over cockroaches in the rooms in the beds deporable hotel. When I first got the keys for the rooms they were upstairs is stated there was elevators available no such thing nasty upstairs and the first room we come up to the door open being used by the workers has their tools plugged in the outlet and using the restrooms no tissue in it and the workers are right outside the rooms spray painting right where the rooms are that they rented us. They were supposed to be microwave refrigerator for us to use including Wi-Fi and Wi-Fi only worked when you was in the lobby area and the microwave was in one room disgusting with and no fridge and the other room had the refrigerator that was disgusting iced over couldn't be used. There was absolutely nothing at the place that resembled any of the pictures on your website it's false advertising and this should never happen to anyone. I had the rooms reserved and was unable to cancel had to stay because I had to drive for 11hours from Illinois to Mississippi for a funeral. I need to be reimbursed, I have photos and videos