Lancaster Marriott at Penn Square♡

Super, aangenaam, proper, ruim enz

10.0

Perfecte locatie, in het centrum!!

− Geen andere opmerkingen!

Nice hotel. Some staff very unfriendly and unhelpful.

3.0

It was a very central location. Near to everything.

− Some of the staff in the hotel bar and restaurant were very rude and not very accommodating or helpful. We had a family meal in the private room on Saturday the 13th June. The main courses were not very nice and the service was very slow. The amount we paid for the meal was not worth it.

Guest review

10.0

Friendly and clean! Right in the center of town. Close to the market and walking to restaurants.

− Parking

Lancaster trip

10.0

Hotel is a great location. M lounge has a great variety of food and is a great space. Room was spacious. Front desk check in staff were friendly and inviting. Status was acknowledged. Hotel is very clean and the staff here is kind.

Less than awesome

4.0

My wife and I stayed for two nights. First of all, check-in is no easy task. There is no large Marriott sign letting you know where the hotel is located. You’re driving along a city road, (in the dark), and if you blink, you’ll miss the tiny corner entrance, (which we did). Parking is equally poor. Once you check in, you must drive around the block to the parking garage. Don’t ask them to bundle parking with your room charge as their thermal printer is of such poor quality, the parking garage scanner can’t read the barcode. I was blocking traffic while attempting to get the scanner to read the QR code ticket I received at check in, but it wouldn’t read. I ended up taking a ticket at the booth just so others could enter the garage and subsequently paying the hotel and garage. My wife and I brought two cars and therefore had to pay for four nights of parking. The rooms are marginal at best. The TVs are so old, you lose half the movie if it’s a widescreen format. When it comes to the beds, it appears as though the Marriott is unable to find fitted sheets that actually fit the bed. Each night my wife and I would wake up and realize we were sleeping on the mattress pad instead of the sheet because the fitted sheet had come loose and had slipped to about mid bed. Attempts to put it back in place were fruitless as it would come loose again within minutes. Pro tip, there are sheets especially made for pillow-top mattresses. Having no idea how often mattress pads are washed, it made us wonder what our faces were laying against all night. Don’t try to find any outlets or USB charging ports near your bed. There aren’t any. I travel quite a bit and can’t remember the last time I stayed in a hotel that didn’t have a means to charge electronic devices on the nightstand. Overall, not a great experience.

Well the location and amenities were amazing, staff and guests alike all very nice. But uncontrollables outside the hote

8.0

The convenience to city destinations was ideal for walking. The restaurant Plough was magnificent.

− The noise at night with a bar outside our room on the rooftop next door and raving cars and motorcycles. Also chiming of a bell tower. The comfort of the bed was ruined by noise. Did not like the long trip to the parking garage multiple times a day.