Queen Family Room
Sleeps 3 · 30 m²
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Palazzo Caracciolo Naples
★★★★ Via Carbonara 111/112, Naples, IT
8.6 guest rating· 1183 reviews
About this hotel
Luxurious Accommodation
Experience the charm and history of Naples at Palazzo Caracciolo Naples, a new hotel nestled in a historic palace. Each room offers the comfort and elegance you desire, with a touch of royalty from its regal past.
Fine Dining and Event Spaces
Indulge in local flavors and Mediterranean delights at our elegant restaurant, or unwind with a drink at the stylish bar. With 8 meeting rooms available, we are the perfect venue for your business or social gatherings.
Central Location
Located in the heart of Naples, our hotel provides easy access to all the vibrant city has to offer. Explore the nearby attractions and immerse yourself in the rich culture and history of this fascinating destination.
Book now for an unforgettable stay at Palazzo Caracciolo Naples.
Rooms & rates
Twin Room
Sleeps 2 · 17 m²
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe King Room
Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe King Room with Sofa Bed
Sleeps 3 · 24 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Junior Suite
Sleeps 3 · 35 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Twin Room with Sofa bed
Sleeps 3 · 24 m² · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Twin Room
Sleeps 2 · 16 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Junior Queen Suite Duplex
Sleeps 3 · 40 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Junior King Suite Duplex
Sleeps 3 · 40 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Nobili Junior Suite
Sleeps 4 · 42 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- WiFi available
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness center
- Fitness facilities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
Show all 73 amenities
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- Broadcast Live sport events
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Emergency cord in bathroom
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hot tub/Jacuzzi
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Terrace
- Thermometers for guests provided by property
- Walking tours
- Wheelchair accessible
- Yoga classes
Location
Via Carbonara 111/112, Naples, IT
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.61183 reviews
+ Friendly and accommodating staff+ Impeccable cleanliness+ Beautiful structure+ Great breakfast options− Room size and comfort issues− Neighborhood concerns− High beverage prices
Cleanliness7.8
Service9.8
Location8.3
Room Quality7.3
Amenities8.8
Value for Money8.8
Absolutely horrific. Stay away.
1.0Nothing !!! Stay away - horrific location. Very unsafe. The description of the area has nothing to do with the reality. Very rough, unsafe and filthy area. Piles of rubbish everywhere and my daughter who is 18 was harassed by men on a Vespa. We checked out immediately and they refused a refund of the remaining nights despite informing staff at check in that we won’t be staying
− Location is horrific, they claim it’s close to the historic center but it really does not reflect the reality of what we’ve witnessed and how scared we were. We have complained and booking have contacted them as a serious concern of health and safety when my daughter was harassed, still no response and they wouldn’t refund our remaining nights after we checked out and informed them as soon as we arrived that we won’t be staying
Guest review
10.0Tout , petit déjeuner, chambre, atmosphère
Guest review
9.0Staff was great and very attentive ,loved the outside patio
− It was just a little confusing about finding your hotel room, but the staff was very helpful with that
very POOR service
2.0A very poor service. I stayed 3 nights and had all sort of issues: from AC not working, to rooms being chaged (to a smaller one), to room not groomed, to invoce/payment. But above all, people at the front des have no idea how you should deal with 4-stars-hotel guests . Problem and issues may arise. How you cope with them, makes the difference. And when you pay some 250 €/night, you expect (and should pretend) a higher quality. Not to be recommended
Naples Italy family vacation June 2026
10.0We went to naples for 1er time and we booked our stay with Hilton palazzo caracciolo,went we arrived they have a doorman,he was really friendly and helpful,the hotel is so beautiful inside and outside is kind of modern and historic nice blend,front desk staff amazing and helpful keep up the good work,also thank to the porter this guy is a hard worker and amazing attitude always smiling,thanks to management for the good work,the buffet is ok,maybe need a little bit of more variety,the waites on the buffet are really friendly and amazing customer service,thanks to Giovanni and enrico for been so helpful and friendly keep up the good work,overall our stay was pleasant ,highly recommended this hotel
Good to know
Please note that the wellness center is closed on Sundays and Mondays.
Please note that 'The Wellness' Humid Area is not Available for the month of October.
When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.
If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.
When traveling with pets, please note that an extra charge of € 20 per pet, per night applies. The property can only allow pets with a maximum weight of 10 kilos.
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Parking
No parking available.
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.