Elysium Gardens Hill Resorts♡

Passable

5.0

Very polite and cooperative staff.

− The building design is an awkward one with lift going to second floor only. We need to climb up staircase to third and fourth floor. Cooridors are very narrow. Toilet doesn't seem to be clean enough. If someone talks loud in the room, adjacent room people can hear. I had to go to the next door, knock the door and rewuest the neighbours to talk softly.

Very good

8.0

Nil

− Hotel Driver was vary raf Driver He was speeding His name sati Raj. This driver make me to throughout and he make me sick through the way from munnar to cochin .

Good

7.0

Overpriced and oversold

2.0

The hotel is falsely advertised, the view outside was of a wall, the bed was stiff, limited hot water, there was no mini bar as advertised, the curtains didn’t little to block out the light, little toilet paper, the aircon droned on humming the whole time, the walls are thin so you can hear other peoples conversations, showers, phones ringing and people walking up and down stairs. The garden part of the hotel was only for three cottages, the rest concrete. Very expensive compared to other places around, at least twice the price. Upon commenting to the manager he was very unhelpful and unresponsive to our suggestions.

Pleasent Stay for Family

8.0

It was very comfort stay and very easy to access surrounding places.

Looking new and nice view from the hill

2.0

The are not too bad but they have to be trained as a hotel staff. Its looks like they are not trained as a hotel staff. When they process the credit card payment they asked me to give him the pin number so he can enter it himself. This is totally a security breach and not acceptable at all. When I refuse to give him to pin number he is not happy at all.